Qualifications
A successful candidate needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a service department as it contributes to team-building with all dealership departments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
• High School Diploma or equivalent
• 2 + years experience with auto parts/service sales
• Ability to handle and enjoy a fast-paced work environment
• Strong organizational and time management skills
• Ability to read and interpret parts & service documents related documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Willingness to submit to background check
• Automotive dealership experience preferred
• Retail experience helpful
Language Skills
• Bilingual is a Plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Receptionist / Business Development Center Representative
Department: Parts & Service (Queensboro Volkswagen)
Reports To: Parts & Service Director
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date: 10/18/2021
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