Email Opening

Director of Sales Operations  

Category Sales  
Number of Openings 1  
Location San Francisco  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  

As the Director of Sales Operations, you will lead the overall internal store sales and client delivery operations for VinFast US in Northern California, managing multiple teams to ensure that client orders are managed, as well as successfully delivered. The Sales Operations function is made of several teams responsible for developing and executing processes that enable the sale and delivery of VinFast US vehicles to consumers.



  • Vehicle Fleet and Delivery – develop and manage car flows in a direct to consumer model to ensure production orders are placed and vehicles are moving through the supply chain to meet delivery schedules
  • Purchase verification and vehicle registration – processing of purchase documentation and registration of vehicles in compliance with local DMV policies
  • Sales systems administration – operational support and expertise of core sales systems, supporting headquarters and VinFast store locations in conjunction with IT
  • Sales Planning and Analysis – creating custom analyses to understand performance against KPIs, evaluation of competitiveness versus the market, and development of standard reporting of sales activities
  • Collaborate with other functions and areas of the business to ensure a seamless client sales experience and remove friction points (Inside Sales, Regional Sales, B2B Sales)
  • Monitor employee productivity against targets for KPIs tied to overall sales and company performance
  • Develop performance summaries and action plans for presentations to executives as necessary
  • Support requests from VinFast Vietnam and other functional areas as required
  • Train and mentor new team members
  • Explore opportunities for continuous improvement of the sales and purchase experience for VinFast US clients
Position Requirements


  • Bachelor’s Degree preferred
  • 8+ years of progressive work experience in automotive OEM operations
  • Experience managing teams as part of larger functional role in automotive
  • Proven track record of success in achieving operational targets
  • Automotive electric vehicle (EV) experience a plus
  • Experience in a start-up environment or with new product launches a plus
  • Excellent communication, writing and presentation skills
  • Strong relationship, team building and leadership skills with ability to communicate and manage well at all levels of the organization
  • High levels of attention to detail and organization
  • Proficiency in business productivity tools and software (MS Office Suite, Salesforce, CRM applications)
  • Strong analytical skills
  • Demonstrated ability to build strong relationships with US executive leadership, internal stakeholders, peers, and external partners
Open Date 2/14/2022  
Req Number SAL-21-00003  
About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.
EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.  

This position is currently not accepting applications.

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