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Revenue Cycle Software Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Evident, a wholly-owned subsidiary of CPSI, is searching for a motivated and multi-talented individual with a passion for customer service to join our Client Services Division – Revenue Cycle team . They will interact in a collaborative team environment and must demonstrate empathy to customers and fellow employees.

The Revenue Cycle Software Specialist provides software on-boarding and frontline support to customers while providing a positive experience to fulfill their needs. Proactive problem solving and excellent communication skills are a must as is the ability to exhibit agility by multitasking effectively in an ever-changing environment.

The position offers flexible remote work option.

Responsibilities include but are not limited to:

  • Become proficient in the Company’s software applications
  • Supports customers on assigned software applications using research/analysis, troubleshooting and testing skills. Documents all communication in our customer management system.
  • Reviews continuing education materials that go out with each software update to remain knowledgeable on system functionality and software updates.
  • Completes other projects as assigned by the Management team.
  • Applies best practices when educating our clients in their software utilization.
  • Participates in Evident customer conferences when required
  • Demonstrates the ability to uphold our corporate brand values – Collaborative, Dependable, Proactive, Empathetic and Agile.
  • Potential for moderate travel may occur.

At Evident, we are committed to meeting the needs of community healthcare, which would not be possible without our dedicated and talented employees. We offer competitive compensation and you’ll receive benefits befitting a leading software company (401k, great health insurance, life insurance and more). We are an Equal Opportunity Employer.

Position Requirements

Minimum Requirements:

  • Proficient computer applications such as but not limited to: Microsoft Word, Excel, Outlook, database concepts.
  • Excellent analytical and problem-solving skills; ability to process technical detail
  • Excellent organizational, project management, communication and presentation skills.
  • Presents a professional and positive image at all times.
  • Ability to work productively both independently and as a team member.
  • Ability to effectively present complex information and respond to questions from a diverse audience.

Preferred Qualifications:

  •  Experience with the Thrive Revenue Cycle Software
  • Experience in healthcare revenue cycle. 
  •  Associate or Bachelor’s Degree in Accounting, Business Administration or Related field.
  • Experience in training and supporting customers on software products
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This position is currently accepting applications.

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