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Title

USAT Logistics Sr. Manager of Training 

Description

PURPOSE

This position is responsible for the administration and efficient operation of the USAT Broker Training Program, including recruiting, developing, and adapting training services in accordance with company objectives. This position will develop a spectacular experience for new employees, invest in the success of those who go through the USAT Broker Training Program, and promote the sales and service culture of the company through all interactions with the USAT people.

PRINCIPAL ACCOUNTABILITIES

  • Provide leadership for USAT Logistics division growth in people
  • Develop and enhance Broker Trainee Program, process documentation and training materials
  • Continued refinement and adaptation of the training program
  • Serve as primary point of contact for all Logistics Trainees
  • Manage on-boarding process for all Logistics New Hires to ensure consistent experience
 
Position Requirements

Qualifications and Education Requirements

  • BA in Business Management, Logistics or like discipline, or combination of education and logistics expertise, or customer service/sales experience
  • 5+ years experience in freight brokerage experience
  • 2+ years experience in multiple modes of transportation
  • 2+ years experience developing and leading teams
  • 2+ years experience in customer service, carrier management

Preferred Skills

  • Dynamic leader who is passionate about helping employees develop
  • Ability to vet talent via phone screen or interview for trainee selection
  • Passion about forming a spectacular first experience for new employees
  • Invested in the success of those who go through the training program
  • Proven collaborator
  • Ability to train USAT processes to create industry leading logistics brokers
  • Ability to deliver exceptional mentorship through positive engagement and patience
  • Ability to work in a team environment
  • Ability to promote a culture of trust and safety

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time.
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
  • Travel domestically as necessary.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

 
Full-Time/Part-Time Full-Time  
Position USAT Logistics Sr. Manager of Training  
Close Date  
Exempt/Non-Exempt Exempt  
Open Date 10/13/2021  
Location Van Buren - Sales/Brokerage  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently not accepting applications.

To search for an open position, please go to http://USATruckInc.appone.com



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