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Housing Navigator-Term Limited 

Category Outreach Services  


Department: Outreach Services

Responsible to: Homeless Regional Coordinator

Status: Hourly-$16.00

General Responsibilities:

  • Works closely with prospective property owners and managers to promote permanent housing opportunities for homeless individuals and families.
  • Protect the privacy of customers and hold in confidence all information obtained in the course of service.
  • Provide quality professional customer service at all times.

Essential Duties and Responsibilities:

  • In consultation of the assigned Housing Specialist and homeless client, identify potential permanent housing solutions based on their Housing Stability Plan.
  • Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.
  • Mediate with landlords and incoming tenants, obtaining utilities and facilitate moving arrangements when indicated.
  • Establish, update, maintain and communicate a list of available housing opportunities.
  • Assess potential housing units for quality, safety, and home inspection readiness.
  • Maintain landlord directories for both client and program use.
  • Field inquiries from prospective property owners and managers to provide information on program services and requirement, and ensure submission of completed housing applications where appropriate.
  • Maintain a relationship with exiting property managers and owners.
  • Prepares materials for making presentations to realtors, property managers and property owners or groups.
  • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
  • Travel throughout service area as needed.
  • Overnight travel may be required for trainings.
  • Perform other duties as assigned.



Position Requirements

Education and Experience Qualifications:

  • Bachelor’s degree in business administration or human services preferred.
  • Experience in leasing, home inspection, or property management preferred.

Additional Requirements:

  • Must obtain HMIS license within 30 days of hire.
  • Must obtain HQS certification within 1 year of hire.
  • Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency.
  • Possess the ability to navigate and effectively resolve conflict.
  • Must have strong communication and organizational skills.
  • Must be self-directed and able to prioritize in a fast paced environment.
  • Must be willing to accept new challenges.
  • Must have proficient computer skills (Word, Excel, Outlook, Internet).
  • Must have reliable transportation, a valid Chauffeur driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
  • Successfully complete Criminal History and Child Abuse/Neglect clearance procedures at time of hire and when requested.
  • The job duties require a working cell phone for accessibility to supervisors, clients, or co-worker or to enhance personal safety while away from the office location. The agency will provide a cell phone as needed.
  • Must comply with Agency tobacco free and drug free policies.
  • Proof of COVID-19 vaccination required.
Full-Time/Part-Time Full-Time  
Starting Wage 16.00 per hour  
Position Housing Navigator  
Number of Openings 1  
Location Farwell Administrative Office  
About the Organization Mid Michigan Community Action is a nonprofit agency that has been fighting poverty and empowering individuals and families since 1966. We are looking for candidates who share our passion for cultivating stronger communities. If you possess the desire to help others and inspire self-sufficiency, we encourage you to apply for our career opportunities.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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