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Quality Assurance Manager 

Full-Time/Part-Time Full-Time  
Shift Days  
Location Boundless- Worthington Campus  
Position Quality Assurance Manager  
Category Management  
Exempt/Non-Exempt Exempt  
Open Date 10/12/2021  
Close Date 11/13/2021  
Req Number MAN-21-00002  

Are you a Quality Assurance Manager who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!

We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.

Will you join us? Apply today!

Boundless Benefits
Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?

  • Excellent benefits including no-cost dental, vision, and life insurance
  • A Boundless sponsored $150 deposited into your flexible spending plan
  • 232 hours of paid time off
  • Student loan forgiveness through the Federal Public Service Loan Forgiveness Program
  • Scholarships geared towards professional development and continued education
  • Career growth opportunities

What You Will be Doing
We want people to join our team who share our values of love, excellence, respect, empowerment, and well-being. The Quality Assurance Manager is a member of the Management Team and the Quality Assurance Team within the Performance Improvement and Service Delivery department. Working under the supervision of the Senior Manager of Quality Assurance, the Director of Quality Assurance and the Chief Operations Officer, s/he is responsible for managing the organization’s accreditation program(s), including CARF and CQL, ongoing training, monitoring, support, and implementation of accreditation standards into new areas. S/he is also responsible for managing the organization’s quality record and service delivery programs. This includes performing, assigning, and monitoring quality reviews and designing and implementing performance improvement programs within service delivery areas of the organization in response to identified areas for improvement. Additional responsibilities include, providing input into policies and procedures, systematizing the distribution and acknowledgement of policies and procedures, participation in Rule Watch to determine rule impact on policy and procedure, systematizing and coordinating various compliance activities, and the oversight of Incident Reporting and Restraints. This is a salaried position with hours and schedule established to complete required duties. This is an “administrative” position, as defined by the U.S. Department of Labor and, as such, is “exempt” from wage and hour regulations.

Position Requirements

Required Education/Qualifications

  • Bachelor’s degree in applicable field.
  • 5 years’ relevant professional work experience.
  • Experience and understanding working with CARF accredited organizations required (ex. behavioral health, vocational/ employment, long term care/ rehabilitation facilities, etc.).
  • Experience participating in accreditation surveys/ audits.
  • Experience with electronic records systems.
  • Experience providing professional trainings/ teaching.
  • Excellent Microsoft Office skills.
  • Excellent communication and presentation/ training skills, both written and verbal.

Preferred Education/Qualifications

  • Current licensure related to services provided by the organization (LSW, LISW, LPC, LPCC, RN, PSY).
  • Master’s degree.
  • Experience supervising.
  • Experience leading quality assurance or quality improvement activities at an organizational or program level.

Physical demands

Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

  • Ability to lift up to 25 pounds.
  • Ability to perform job responsibilities in facilities with multiple levels and without elevator or mechanical transportation.
  • Ability to operate a computer and keyboard.

Provide on-going and necessary supervision to Quality Assurance and Medical Records employees.

All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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