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Title

Account Manager, Ticket Sales, Florida Operations 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

  • purposefully developing a player and people-centered culture;
  • deeply connecting with our fans, partners, and colleagues;
  • passionately creating lifetime memories for generations of families and friends; and
  • meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

The Account Manager, Florida Operations, will be a primary contributor to Spring Training and Bradenton Marauders group ticket, hospitality sales, season ticket, and other plan sales. This position will assist the Manager, Ticket Sales & Service in all aspects of sales development and client services.

Responsibilities

Primary:

  1. Sell Spring Training and Bradenton Marauders group ticket and food and beverage packages.
  2. Develop relationships with and generate group ticket revenue from various organizations including but not limited to: churches, youth sports, non-profits, schools, camps and businesses via outbound sales calls, in-person appointments and other methods. Assist with renewal of existing group accounts for Spring Training and Marauders.
  3. Provide superior customer service to existing clients, prospects, and any general calls that are received through the phone queue.
  4. Assist with overseeing guest services booth on game days, primarily as it relates to sales.
  5. Maintain accurate records of all contacts and communications in CRM.
  6. Represent the Pirates and Marauders at local networking and promotional events and through community involvement for the purpose of maximizing sales opportunities.
  7. Assist in executing of all pre, post, and in-game group ticket sales events sold by the Florida Operations staff.
  8. Assist with client services during Spring Training and Bradenton Marauders games, as well the execution of promotional nights.
  9. Participate in Ultimate Toolkit Sales Training and adhere to the learned sales techniques provided by the training program.

Secondary:

  1. Assist with season ticket sales and other partial plan sales.
  2. Assist with game day and operations duties, including pulling tarp, as needed.
  3. Assist with oversight of interns and operations assistants.
  4. All other projects and tasks as assigned by Manager, Ticket Sales & Service.
 
Position Requirements

Required:

  1. Bachelor's Degree in Business, Sports Management, Sports Administration or related field
  2. Minimum 1 year of sales experience
  3. Proficient in Microsoft Office Suite

Desired:

  1. Fluent in Spanish
  2. 1-3 years of experience working in the front office of a professional sports team or similar athletic organization
  3. Experience in Minor League Sports, preferably baseball
  4. Experience with ticketing systems and CRM systems
  5. Experience with Ultimate Toolkit Training with another organization or through college
 
Location Bradenton, FL  
Full-Time/Part-Time Full-Time  
Shift Various Shifts  

This position is currently accepting applications.

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