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Office Manager 

Position Office Manager  
Full-Time/Part-Time Full-Time  
Base Wage $12.00 - $13.20 per hour based on experience level  
Exempt/Non-Exempt Non-Exempt  
Location Davenport Skip-a-Long Child Development Center  
Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education and/or Experience - Must meet all position-appropriate requirements as established or which may be amended by the Illinois Department of Children and Family Services. At least two years of knowledge in an office setting to understand office procedures and practices to include skill in the use of modern office equipment, such as a 10-key calculator, fax machine, scanner, copier, computer, various software and related technology; ability to type or key with speed and accuracy.

Language Skills - Ability to read and interpret documents such as rules, instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to establish and maintain effective working relationships with supervisors, employees and all individuals who come into contact with the agency

Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills - Experience with Microsoft Office software and other basic computer applications.

Travel – Expected between centers to conduct monitoring reviews.

Physical Demands - While performing the duties of this job, the employee is regularly required to stand or traverse around service or storage area, stooping, squatting, lifting, carrying, pushing and climbing, and use hands, fingers, and vision to lift, carry, or hold children and other small items. The employee must be able to lift 25 pounds. Corrected vision and hearing aids may be used to have capacity for normal range required for seeing/hearing children, greeting visitors, and interacting with others. Working conditions include tasks that involve possible exposure to blood, bodily fluids or tissues; possible exposure to communicable diseases.

EEO Affirmative Action Statement:

It is the policy of SALFCS to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SALFCS will provide reasonable accommodations for qualified individuals with disabilities.


General Summary

Under direct supervision performs clerical duties such as: filing, answering the phone, data entry, copying, and customer service. The employee receives assignments from the supervisor, who defines objectives, priorities, timelines and goals that elevates the Center to highest performance level.

Essential Functions

Office Functions:

  • Monitor copy machine usage, copying, faxing, scanning and maintenance
  • Prepare, copy, maintain child enrollment packets
  • Maintain/order office supplies, uniforms, and other various items to ensure Center functioning at optimal level
  • Facilitate communication between Center, Site Director, parents and staff through a variety of sources: newsletters, text campaigns, emails, social media and signage
  • Log, files and distributes paperwork and mail
  • Ensure all payment processes are complete and accurate
  • Prepare daily deposits
  • Maintain office board and system regarding absences and late arrivals of staff and children
  • Complete annual Center inventory and files report to Business Administration

Classroom support:

  • Sub in the classroom
  • Maintain medication lock box in office and audit medication forms on a monthly basis
  • Upload pictures for classroom to copier

Maintains accurate and current records through data entry

  • Support Center to achieve quality standards, meet state regulations, and/or obtain agency wide goals
  • Facilitate parent and child communication as it is related to enrollment and eligibility
  • Review and advise supervisor on daily classroom ratios
  • Update and maintains personnel information
  • Organize and record monthly fire and disaster drills
  • Update and maintain EZ Care site

Provide High Quality Customer Service

  • Greets parents, visitors and authorizes vendor building access
  • Answers the phone and routes calls and messages to appropriate personnel
  • Assist parents with “clock-in” software
  • Distributes and collects parent survey

Conduct Monitoring Reviews for Compliance to Child and Adult Care Food Program (CACFP) Contract

  • Conduct unannounced and announced monitoring reviews to ensure compliance to CACFP
  • Provide written reports summarizing findings and corrective action items for Skip-a-Long Centers
  • Ensure training and other annual requirements of CACFP are met by all staff



Accountability / Dependability - Believes in own capabilities and knowledge to effect positive outcomes and succeed even where others may not; demonstrates that attitude in performing day-to-day duties. Is dependable to be at work on time and in attendance.

Customer Focus and Community Relationships- Understands the critical need to keep the ultimate goals of customer satisfaction, retention, and brand excellence in mind, while performing day-to-day duties and in all communications, both internal and external.

Personal / Professional Learning & Development - Displays an on-going commitment to learning and self-improvement, with particular emphasis on developmental areas that are job and/or organization-relevant. Identifies themselves as professionals and conduct themselves as members of a significant, expanding, and changing profession. Professional attitudes evolves.

Position Knowledge - Displays specialized and/or in-depth skills, knowledge, or judgment associated with position.

Position Specific

Communication Skills – Expresses him/herself using clear, effective and efficient language, both verbally and in writing; adapts to the purpose of the communication with appropriate style, substance, detail, and confident. Is able to clearly and effectively communicate points and maintain high level of interest in written form.

Functional Technical Skills Skillfully analyzes, assesses, and deconstructs information in a self-directed and self-disciplined manner, not automatically accepting the validity of information or assumptions. Thinks independently and in organized, unbiased, fashion when attempting to size-up complicated situations. Avoids quick reactions or conclusions when assessing complicated situations and relies on fact-based decisions. Pays adequate attention to key details, assumptions and alternative viewpoints.

Teamwork/OrganizationUnderstands the building blocks and underlying dynamics of high-performing teams, and applies that understanding to hire, develop, and bring together employees with the appropriate supporting infrastructure to foster collaboration, enthusiasms, and achieve excellence. Spends majority of time focusing on building employee strengths.

Priority Setting/Time ManagementSpends time and prioritizes activities based on what’s most important, factoring both corporate, departmental, and individual objectives. Avoids spending appreciable time on tasks/activities of minimal consequence in the broad scheme of things. Generally meets time deadlines through careful time management and effective organization of activities. Maintains an active list of priorities. Shows agility in adjusting priorities in the face of new information or management direction.

About the Organization Mission

SAL Family and Community Services (SALFCS) strengthens children, families, and individuals to build and enhance thriving communities.

About Us

SALFCS operates Skip-a-Long Child Development Services - early care and education centers in Iowa and Illinois, The Home Child Care Network - a network of licensed and license-exempt home child care providers in both the Quad Cities and Peoria areas, Open Door - a crisis assistance program funded by IDHS to help individuals and families in crisis navigate local social services, SAL Child Care Connection - the child care resource and referral program in Peoria, IL, the Child Care Resource and Referral of Midwestern Illinois that serves the Illinois Quad Cities and surrounding counties, and Early Head Start Child Care Partnerships that server Rock Island, Henry, and Mercer Counties in Illinois.

SALFCS is at the forefront of public policy and issues regarding early care and education and individual and family social services, and is dedicated to making sure all families have what they need to be successful, regardless of financial means.

EOE Statement SAL Family and Community Services is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to actual or perceived race, creed (including religious dress and grooming practices), color, religion (or for requesting an accommodation for a religious belief), sex, age, ancestry, national origin, genetic information (as defined in Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA)), military status or discharge status, veteran status, qualified disabled veteran status, sexual orientation, gender identity or gender expression, transgenderism, marital status, citizenship status, familial status, physical or mental disability (or for requesting an accommodation for a disability), association with a disabled person(s), medical condition (including HIV or AIDS status, cancer related or genetic characteristics) arrest record (unless doing so violates contractual, funding, or licensing requirements), order of protection status, pregnancy (including conditions related to childbirth or breast feeding), homelessness or any other characteristic protected by applicable federal, state, or local law.  
Open Date 10/12/2021  

This position is currently not accepting applications.

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