Share Email Opening Title Food Resource Manager  About the Organization Come join Second Harvest Food Bank of Santa Cruz County! We are the first food bank in the State of California, and the second in the nation. We pride ourselves in providing 10 million pounds of food annually to over 65,000 people per month through our network of 150-member agencies and programs. We believe that a thriving community is one where everyone has access to nutritious food to support their health and wellbeing. Our team is dedicated to inspiring and supporting our community to provide nourishment for all community members. Second Harvest seeks to attract and retain a diverse workforce that brings a broad range of perspectives and experiences to our work. We value lived experience alongside learned experience and we encourage you to apply, even if you don't believe you meet every one of our qualifications. We welcome applications from all qualified individuals, including applicants with a criminal history.   EOE Statement Second Harvest is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Second Harvest will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Second Harvest is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Description Second Harvest Food Bank Santa Cruz County Food Resource Manager NON-EXEMPT Second Harvest Food Bank provides 11 million pounds of food assistance annually, to over 75,000 people per month through its network of 150 member agencies and programs. By increasing access to healthy food, Second Harvest is making a profound impact towards growing a healthier community.   JOB SUMMARY Reports to: Supply Chain Director Supervises: N/A The Food Resource Manager (FRM) acts as Second Harvest Food Bank’s spokesperson to cultivate contacts and establish relationships with local, regional, and national food industry partners. This staff member is responsible for overseeing the day-to-day operations of the Food Bank’s Grocery Rescue Program including Senate Bill 1383 (CalRecycle’s Edible Food Recovery Program). This position serves as the liaison with various governmental agencies, including city, county, and state officials, to reduce organic waste disposal and provide rescue outlets for currently disposed surplus food. Simultaneously, the FRM works to build the number of stores participating in the food rescue program and increasing the total amount of product donated. The FRM educates retail store personnel on program donation guidelines and ensures compliance. The FRM works with the Development and Marketing Department and our donor recognition program, including social media accolades, milestone achievements, and program anniversaries. ESSENTIAL FUNCTIONS: Donor and Food Sourcing Relations Identify and secure donations from local and national retailers by educating the donors on the value of donating food and non-food products in support of Second Harvest’s philosophy and mission. Develop and establish relationships with local and national brokers, distributors, retail sites, and manufacturers that lead to the receipt of usable, nutritious foods to be made available for agencies and program participants. Oversee Senate Bill 1383 (CalRecycle Edible Food Recovery Program) and serve as lead liaison within the organization. Implement and maintain a consistent visitation plan with retailers. Create a donation toolkit for retail chains and donors.   Create and manage donor contact database. Identify potential new vendors and sources for purchased items, evaluate vendor ability to meet quality requirements and delivery dates, vet reviews of vendors by other customers. Identify underperforming retailers and create plans for reengagement opportunities. Collaborate with Development and Marketing Department to recognize retail donors via newsletter, website, direct mail, and social media opportunities. Work with Programs Department to provide agency donation information. Participate in community food advocacy and trade organizations as needed. Purchase food in accordance with grant funding allowance. Customer Service: Response with a high degree of urgency to the internal needs and external requests to understand how the Food Resources Manager’s work impacts others. Work collaboratively with cross-functional teams regarding incoming product, including donations, purchased product, and USDA items. Ability to travel locally throughout Santa Cruz County to visit city and county officials, retail chain managers, and donors. Visit regional food banks as appropriate. Food Safety Ensure food safety program is maintained at all retailers and donors, and throughout donation handoff. Work with store receivers and department managers to ensure retailers are available for driver pick-ups and follow donation guidelines. Oversee compliance of food handling and documentation at retail locations. Reporting Create templates for reporting food rescue information and provide reports to local municipalities. Provides weekly activity report on donor visits and store-level interactions. Ensure agencies are reporting poundage through Feeding America’s MealConnect program. Provide tech support for agencies when needed. Assist with food donation management including data entry.    Performs other duties as needed to fulfill our mission, drive our vision, and abide by our values.   Position Requirements QUALIFICATIONS Experience Self-starter with willingness to oversee and navigate Senate Bill 1383 (CalRecycle’s Edible Food Recovery Program). Experience and relationships with food suppliers, manufacturers, retailers, producers, and/or packers strongly desired. Experience and knowledge of donor solicitation activities and food acquisition.   Strong project management experience. Desire to build relationships with Santa Cruz County retailers and foster long term relationships.  Background in developing promotional materials. Passion for local agriculture.   Knowledge and skills Excellent written and oral communication skills with the ability to write reports, business correspondence, and procedure manuals. High level of organizational, interpersonal, and communication skills.  Possess effective public speaking skills with the ability to effectively represent Second Harvest Food Bank to donors, constituents, and the media. Flexible and able to work with a diverse group of people including staff, volunteers, and suppliers. Enjoys working with people of various ages and educations, and with those with different ethnic and socio-economic backgrounds. Ability to work independently and as part of a team. Manages own time, priorities, and resources to achieve goals.   Work effectively under pressure, prioritize tasks, and meet deadlines. Comfortable using innovative, creative, and entrepreneurial approach to overcome challenges. Comfortable seeking and requesting donations.    Able to maintain confidentiality regarding written and verbal information. Ability to plan, develop, expand, and acknowledge sources of food donations from retail grocers. Be a team player and ability to provide excellent customer service to donors and agencies. Manage situations with tact and to reach mutually acceptable solutions. Demonstrate a high level of integrity and trust. Knowledge of Microsoft Office Suite, particularly MS Excel.  Ability to learn Ceres (ERP) and Feeding America’s MealConnect software. Physical Requirements Safely lift or carry items weighing up to 40 pounds. Able to hear normal conversations in person and on the phone. See and read documents. Other requirements This position will be required to report in-person and is not eligible for remote work. Must have access to a motor vehicle, valid auto insurance coverage, valid California Driver’s License, and a satisfactory driving record (as documented by a current MVR obtained by the Food Bank’s insurance carrier), for occasional driving on the job. It is the responsibility of all SHFB personnel to participate in our Food Safety/Food Defense programs. In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential service and emergency responder; all its employees may be called in to perform regular or emergent duties. COVID-19 Vaccination Policy Second Harvest Food Bank Santa Cruz County is adopting this policy to safeguard the health of our employees and their families, our participants, volunteers, visitors, and the community at large from COVID-19. Effective November 15th, 2021: all Second Harvest employees are required to be either fully vaccinated against COVID-19 or submit a negative COVID-19 test result weekly.     Pay Range $23.00 - $25.25, DOE   Benefits   Close Date 12/16/2021   This position is currently not accepting applications. To search for an open position, please go to http://SECONDHARVESTFOODBANK.appone.com Follow us

 

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