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Title

Program Administrator - Donor Family Aftercare 

About the Organization

LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin.

We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.  

Description

Job Responsibilities

As a Donor Family Aftercare Program Adminstrator, you’ll advance our life-saving work by performing the following job duties:

  • Engage in the development, coordination, and execution of donor family aftercare programs to demonstrate appreciation, commitment, and support to families of organ, eye, and tissue donors.
  • Coordinate and execute professional communication to donor family members.
  • Collaborate in organizational efforts to ensure excellence in continuum of care for donor families.

If this sounds of interest to you, find more information on the role by clicking here to view the full position description (please navigate to the job posting on our careers website to view the link).

This position will remain open for 30 days or until filled; however, applicants are encourages to submit their applications as soon as possible as they review process will begin right away.

Why Join LifeSource:

Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

 
Position Requirements

QUALIFICATIONS

  1. Requires a combination of education and experience equivalent to five (5) years communications, healthcare, program coordination or bereavement support.
  2. Must obtain Certified Associate in Project Management (CAPM) within one (1) year of entry in the position. Once certified, you must obtain the required continuing education or recertification credits/process.
  3. Excellent written and verbal communication, proofreading and composition skills, including knowledge of appropriate formatting and styles for correspondence, reports and related items.
  4. Must be organized, efficient, process-oriented, meticulous with details, have excellent critical thinking and analytical skills.
  5. Ability to work well under multiple instructions and directions and subsequent manage multiple priorities and demands.
  6. Ability to take initiative, establish priorities, problem solve, function independently and in collaboration with a team.
  7. Proven effective at establishing rapport and working relationships with diverse groups and personalities both remotely, via phone, email and/or in person.
  8. Ability to handle difficult situations with poise and professionalism (telephone, correspondence, email, and in person).
  9. Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.
  10. Strong working knowledge of Microsoft Office applications.
  11. Proven skilled and competent in using technology-based tools such as personal computers and related software, mobile devices and electronic medical record systems as appropriate for position.
 
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Minneapolis, MN - LifeSource  
Open Date 10/8/2021  
EOE Statement LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.  

This position is currently not accepting applications.

To search for an open position, please go to http://LifeSource.appone.com



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