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Title

In-House Corporate Travel Agent  

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Military and civilian service alumni are encouraged to apply.


We are committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email HR@oai.aero.
 
About the Organization We're proud to be an international airline providing tailored passenger charter services to a worldwide customer base. From our start in 1993, we built our airline on reliability - in our exceptional fleet, in our precise operations and, most of all, in our people. Wherever duty calls. Wherever opportunities arise. Wherever minutes count or adventure awaits. Omni Air International is there.

Our proven reputation for safety, reliability and flexibility comes from years of delivering on promises, the world over.  
Location Tulsa, OK  
Pay $20.00/hr. in-training, $21.00/hr. post-training  
Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The In-House Corporate Travel Agent is responsible to provide safe, cost effective, efficient, reliable, and quality travel arrangements; including, but not limited to, air, hotel, ground, car rental, and visas for Omni’s travelers. Omni’s travelers are defined as any Omni employee, including crew, maintenance (including contracted reps), ground services, office personnel, or any other traveler(s) as authorized by the Travel Manager, Travel Supervisor, Director, or Vice President. Duties shall include, but are not limited to the following:

  • Book air, hotel, and ground travel as requested via AIMS HOTAC module or internal travel request form
  • Responsible to answer crew travel-related requests forwarded via Crew Scheduling in a timely manner
  • Air bookings must be made through the Sabre GDS system
  • Bookings outside of Sabre must be approved by Supervisor or Travel Manager
  • Facilitate hotel bookings through designated 3rd party vendor or, in the case of commercial programs, when necessary, directly to hotel contact
  • Book ground transportation via email or facsimile directly with vendor, or through a third party vendor, when approved by the Supervisor or Travel Manager
  • Book car rental reservations through Sabre GDS system
  • VISA/MAAS (meet and assist) arrangements must be made directly with the Handling company in the respective country
  • Utilize Action Flightstats email messages regarding potentially impacted commercial flight delays, including calling the airline directly, if needed, to re-accommodate Omni travelers
  • Interface with other Team Units of SOCC, especially Crew Scheduling and Planning, to resolve travel-related issues
  • Effectively and efficiently handle traveler and vendor phone calls, email, and face-to-face communications
  • Immediately communicate operation-impacting travel issues to Supervisor and Travel Manager
  • Examples: sold out hotel cities, commercial travel cancellations that cause an operational delay
  • Emergency travel issues
  • Omni flight delays caused by Travel-related operations, such as ground, commercial flight delays/cancellations, weather issues, etc.
  • Maintain a professional, customer-oriented attitude at all times
  • Authority – Agents are authorized to book air, hotel, ground, car rental, VISA, and other travel as outlined within the request and according to policy
  • Perform other duties as may be assigned

 

 
Position Requirements

QUALIFICATIONS

  • Ability to work independently, exercising discretion and judgment
  • Ability to manage multiple tasks and changing priorities
  • Capability to maintain favorable company image when interfacing with internal and external sources
  • Ability to maintain both work volume and quality, consistent with peer output
  • Proven pursuit of learning and self-development
  • Ability to manage responsibilities in a cost effective manner, exercising maximum efficiency
  • Ability to demonstrate personal and organizational integrity
  • Competency to maintain positive co-worker relationship – establishing, developing and maintaining trust and loyalty over time and through changes
  • Professional telephone skills
  • Proficient computer skills in Microsoft Office required
  • Effective oral and written communication skills
  • Organizational skills that result in high productivity
  • Proficiency in Sabre GDS desired
  • Demonstrated internet research skills
  • Ability to work nights, weekends, and holidays when needed or scheduled
  • Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check

 

EDUCATION AND EXPERIENCE

  • High school diploma or GED required
  • One to four years corporate travel experience desired
  • Basic understanding of AIMS and HOTAC module desired

 

PHYSICAL ACTIVITY

  • Stand – 5%
  • Walk – 5%
  • Sit – 90%
  • Lift up to 10 lbs

 

MENTAL CAPABILITY REQUIREMENTS

  • Ability to handle numerous activities at once and complete in a timely manner
  • Work with limited supervision and possess an impeccable attention to detail, excellent customer service and organizational skills required
  • Must be able to identify and resolve problems in a timely manner, gathering and analyzing information skillfully with significant detail
  • Ability to make decisions which impact the department’s credibility, and services
  • Ability to compose letters, outlines, memoranda, and basic reports

 

Omni conditions all job offers on the candidate’s documentation of complete COVID -19 vaccination prior to the employment start date. Candidates with medical conditions that preclude vaccination or who hold sincere religious beliefs against vaccination should request an exemption in the form of a reasonable accommodation from the Omni Human Resources Department. Absent receipt of such an accommodation, your CDC Vaccination Card must be shown to the Omni designated representative at your work site prior to your start of employment.

 

Omni123

 
Category Travel & Accommodations  
Benefits  
Open Date 6/16/2022  

This position is currently not accepting applications.

To search for an open position, please go to http://OmniAirInternational.appone.com



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