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SBA Workout Relationship Officer 

Category SBA  

The ideal candidate for the SBA Workout Relationship Officer position at IncredibleBank will be responsible for management of SBA watch credits in the SBA portfolio. Such credits to include both early warning and classified credits in addition to liquidation of problem credits. Individuals in this position should possess advanced knowledge of SBA SOP lending principles, practices and procedures and have a solid understanding of business lending compliance rules and regulations. This person should also be a skilled negotiator with customers, attorneys, Small Business Administration, and third-party vendors.

Duties and Responsibilities:

  • Understand and adhere to the Bank’s Loan Policy, the SBA SOP and other business lending compliance rules and regulations.
  • Work closely with SVP – Special Asset Group in providing reporting and updates on portfolio issues.
  • Will assist in creation of new procedures and processes in the SBA Special Asset area.
  • Analyze and review watch list business relationships to identify issues and develop effective strategies to maximize recovery, reduce losses, and ensure effective loan restructuring.
  • Reviews all workout plans prior to seeking approval to ensure compliance with SBA SOP.
  • Prepare documentation to request SBA repurchase of loans sold on secondary market.
  • Underwrite credit actions that maximize credit quality and minimize risk.
  • Conduct site inspections and business meetings with business owners.
  • Experienced with Chapter 7, 11 and 13 bankruptcies.
  • Servicing all types of government guaranteed loans to maintain compliance with Bank/SBA policies.
  • Will typically manage a portfolio of not less than 20 clients.
  • Maintain existing SBA portfolio by monitoring tickler items, required financials, etc. to ensure compliance with bank and government policies.
  • Monitor SBA portfolio for delinquencies.
  • Reach out to other RO’s on their delinquencies to assistance if needed.
  • Complete SBA file reviews on existing SBA watch credit loans.
  • Complete annual reviews on existing SBA watch credit loans.
  • Complete loan presentations /cash flow analysis for servicing requests on SBA watch credit loans.


Education and Experience:

  • A two-year degree from an accredited University or equivalent industry training or experience related to business lending, processing and compliance required, a four-year degree preferred, or equivalent combination of education and experience
  • 4-6 years related experience with SBA lending.
  • 2-4 years working in SBA workout area along with legal documentation knowledge.

Other Desired Qualifications:

  • Ability to communicate in a professional manner via multiple forms of media. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
Location Remote  
About the Organization We are excited at the prospect of YOU joining our team in delivering the Incredible Customer Experience (I.C.E.) to every customer. We are an Incredible Organization with a passion for our customers and our employees.  
EOE Statement EEO AA Employer: M F Disabled Vet  

This position is currently not accepting applications.

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