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Front Desk 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Front Desk  


Do you remember a specific time that you were provided with excellent customer service? What made it special?

Do you want to feel appreciated for your contributions to your team?

We believe in providing exceptional service that a patient will remember; not just a transaction  And, we value our team members for the best-in-class care they provide each day!

FRESH Dental is looking for a full-time Patient Relations Coordinator to help us provide personalized care to our patients. 

State-of-the-art doctor partner owned dental practice is growing! Fresh Dental has been serving the community since 2015 as a full-service general practice. We provide general, emergency, cosmetic, orthodontic, periodontic, and pediatric services.

To work at FRESHDental you must be ready to provide exceptional customer service.

We are looking for a team member with experience in a paperless, technology-driven office. Candidates must have superior dental insurance and claim filing skills. Our newest team member will also have experience successfully working with patients to overcome financial barriers.


Fresh Attitude





Job Summary:

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you


Position Requirements



Primary Job Responsibilities:

Completes daily insurance verifications for all scheduled patients

Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.

Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone

Confirm all future appointments

Assist patients with billing questions

Submit Insurance Claims with proper attachments and narratives.

Follow-up with unscheduled recare/treatment appointments.




2-3 years dental experience preferred

Associates Degree preferred

Outstanding professionalism, high moral standards, and a self-motivated work ethic

Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients

Driven personality to want to strive to be the best in your profession and provide the best care for our patients.


Compensation & Benefits:

$16 - $24 depending on dental experience

Paid Vacation & Paid Holidays

401k Program: with matching contributions

Benefits: (offered at 30 hours or more)

Competitive health, dental, and vision plan

Life Insurance and Disability Insurance

Flexible Schedules

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Rate of Pay $16 - 24 depending on dental experience  
Travel Requirements  
Welcome Bonus  
Relocation Expenses offered  
Position Front Desk  
Exempt/Non-Exempt Non-Exempt  
Req Number FRO-21-00067  
Location FRESHDental Concord  

This position is currently not accepting applications.

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