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Retail Operations Associate 

Location Museum of Life and Science  
About the Organization The Museum of Life and Science is one of North Carolina's top family destinations, located less than five miles from downtown Durham. Situated on 84-acres, our interactive science park includes a two-story science center, one of the largest butterfly conservatories on the East Coast and beautifully landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Other popular attractions include over 60 species of live animals, Dinosaur Trail, Ellerbe Creek Railway, and Hideaway Woods. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.  
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  

The Retail Operations Associate supports the Museum’s mission by providing excellent customer service to enhance the customers’ retail experience and maintaining strong operational protocol to protect the Museum’s assets.


  • Provides exemplary customer service to all guests according to department service standards
  • Knowledgeable about current product lines and communicates product information to customers
  • Knows and adheres to all policies and procedures, such as opening and closing, receiving and maintaining inventory, cash register operations and other administrative duties
  • Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary store tasks
  • Knows and ensures that Museum policies and procedures are followed at all times
  • Knows and adheres to all merchandising standards with high attention to detail
  • Additional duties as needed
Position Requirements
  • A demonstrated passion for customer service
  • Ability to accurately handle cash, charge, check, and gift card transactions
  • Basic knowledge of computer systems
  • Ability to stand for up to 9 hours
  • Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
  • Ability to lift 40 pounds
  • Flexible schedule with weekend and potential evening work
  • Able to pass background check prior to employment


  • Sales/ retail experience
  • Conversant in Spanish
  • Visual merchandising experience
  • Familiarity with Counter Point
Shift Various Shifts  
Pay Range $12.05/hr  
EOE Statement The Museum of Life and Science is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
Category Retail  

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