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Case Manager/ Mental Health Worker 


Turning Point Community Programs is seeking a Case Manager/Mental Health Worker (formerly known as: Personal Service Coordinator II) for our TSS Vacaville Program. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day – creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.


Responsible for assisting members, who are dually diagnosed with mental health diagnosis and developmental disability, in meeting their expressed goals while living in the community.  Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.


The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Assists assigned members to identify and progress toward achievement of member chosen goals.
  • Empowers members in meeting their goals; provide vocational support
  • Assists staff and members in the development and implementation of activities, programming and groups.
  • Facilitates communication and cooperation among agencies.
  • Participates in client medication outreach; coordinates communication between doctor, client and pharmacy.
  • Educates community and other agencies.
  • Drives personal and/or agency vehicle on agency business including transportation of members to and from appointments and activities as well as field visits/medication outreach.
  • Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation.
  • Provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the program.
  • Carries a caseload of from 7 – 17 clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract. 
  • Assists clients with accessing and maintaining appropriate housing.
  • Attends to the safety, health, and well being of members.
  • Completes paperwork as assigned in a timely manner; meets productivity standards for billable units monthly.
  • Is personally responsible and held accountable for work hours and time management as coordinated with Team Leader.        
  • Attends all team and agency staff meetings unless approval for non-attendance is secured by the Team Leader or the Program Director.

Schedule: Tuesday - Saturday 8:30 am -5:00 pm

Position Requirements


Education, Training and Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is through working at least two (2) years but less than four (4) years of full time/equivalent experience in a mental health or related field providing direct mental health. Lived experience is a plus.

Licenses; Certificates; Special Requirements:

  • California driver’s license & current vehicle insurance/registration if driving; and,
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 12/1/2021  
Location TSS Vacaville  
EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.  

This position is currently accepting applications.

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