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Title

Network and Systems Administrator 

Salary $65,500 - $70,000  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Boundless- Worthington Campus  
Position Windows and Network Systems Administrator  
Category Information Technology  
Exempt/Non-Exempt Exempt  
Open Date 9/30/2021  
Close Date 10/29/2021  
Req Number INF-21-00011  
Description

Are you a Network and Systems Administrator who is passionate about people? Are you looking for a job where you’ll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!  

We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we’ve provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive. Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.  

Will you join us? Apply today!  

Boundless Benefits

Working for Boundless has many perks. We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless? 

  • Excellent benefits including no-cost dental, vision, and life insurance. 
  • A Boundless sponsored $150 deposited into your flexible spending plan 
  • 232 hours of paid time off 
  • Student loan forgiveness through the Federal Public Service Loan Forgiveness Program 
  • Scholarships geared towards professional development and continued education 
  • Career growth opportunities 

What You Would Be Doing

We want people to join our team who share our values of love, excellence, respect, empowerment, and well-being. The Network Systems Administrator works to manage company technology needs, including implementing and maintaining IT systems and networks, workstations, and other infrastructure in multiple sites. Primary duties include solving a variety of server, network, OS, application, and other problems, both remote and onsite. The position demands expert knowledge in Microsoft systems, applications, Azure, Active Directory, and basic networking. Salary range: $65,500 - $70,000 annually

Requirements/Responsibilities:

  • Troubleshoot a broad range of endpoint, server, and cloud connectivity problems.
  • Perform hardware and software installations.
  • Assist employees with endpoints, office systems, updates, Microsoft 365, and other issues.
  • Provide IT support over the phone, remotely and onsite.
  • Serves as Tier 2 support resource for support desk., documenting service tickets and final resolutions.
  • Maintain broad knowledge of modern technologies and identify those that may benefit the company.
  • Implement and upgrade company systems and networks.
  • Team player, which requires periodic on-call and weekend support.
  • Use, support remote access, and remote management technologies
  • Analyze and understand business needs and expectations, as well as alternative architectures and trends.
  • Remain current on vendor best practices as it relates to the interlinking of technologies. (Windows,  Azure cloud, SSO, VPN).
  • Provide expertise on system performance tuning, capacity planning, and maintenance patching and latest version installation.
  • Liaise to vendor partners for Tier 3 support issues
  • Analyze and assess the impact and risk of small to medium risk changes on production systems.
  • Install, configure, patch, and maintain appropriate technologies. (e.g., servers, databases, networks, storage, cloud providers).
  • Design and assist small to medium scale disaster recovery tests.
  • Create and review technical system recovery plans.
  • Assist the IT team in performing major upgrades of systems and associated products.
  • Other duties as assigned.
 
Position Requirements

Required Education & Experience

  • Bachelor's Degree in Computer Science or 3-5 years of experience in Systems/Network Administration instead of the degree.
  • Working knowledge of basic networking
  • Fundamental understanding of TCP/IP and DNS.
  • 3+ years advanced troubleshooting of desktop OS and application issues.
  • 1-2 years of experience with virtualization technologies.
  • Cloud administration. (i.e., AWS, Azure, Google) desirable.
  • Strong soft skills, including customer service and friendly personality.
  • Excellent relationship building and communications skills.
  • Ability to install and manage Windows and Mac systems.
  • Exposure to active directory and corporate environments.
  • Net+, A+ and MCSE certifications a plus, or equivalent knowledge required.
  • Working knowledge of Active Directory administration and other MS technologies.
  • Broad and thorough experience with IT supports required.
  • Ability to operate without close supervision and handle significant time and other pressures.

Physical Requirements

The physical demands described here are representative of those that must be met by the Network Engineer to complete the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

  • On-call availability.
  • Sitting for extended periods
  • Occasional inspection of cables in floors and ceilings.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Supervisory Responsibility
This position has no supervisory responsibility.

Work Environment
This job primarily operates in a professional office environment.

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are generally Monday through Friday between 8:00 a.m. and 4:30 pm -- with flexibility in hours to meet the organization's needs. Evening and weekend work required as job duties demand.

Travel
Travel is regular, but primarily local during the business day, although some out-of-the-area and overnight travel may be expected on occasion.

Interested? Great! Apply for this job and we will review your application.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://IAmBoundlessInc.appone.com



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