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Title

QI Coordinator 

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.  
Position QI Coordinator  
Full-Time/Part-Time Full-Time  
Location Brooklyn, NY  
Salary  
Days/Hours Monday-Friday; 9am-5pm  
Description

PERKS: Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

The Quality Improvement Coordinator has responsibility for coordinating and facilitating training activities for program staff, in consultation with senior management. The individual participates in overall execution of Quality Improvement and Compliance Department activities, including but not limited to audit activities, program support activities and policy and procedure implementation.

  • Provide assistance, as needed to support ongoing operations.
  • Provide training and support to program staff in response to individual and/or program needs.
  • Participate in Training Committee and contribute to development, scheduling and facilitation of training initiatives.
  • Collaborate with Training Committee and senior management to conduct surveys to identify training needs and schedule/coordinate training workshops or conferences, as needed.
  • Research and develop training resources to enhance staff development.
  • Participate in development of agency Policies and Procedures and provide training to support implementation.
  • Develop expertise in Electronic Health Records system and facilitate group and individual trainings for program staff.
  • Participate in agency internal help desk to provide troubleshooting and technical support for various software databases to include EHR, RHIO and OMH systems and to support correct use of electronic devices to perform job duties.
  • Participate in internal investigations and Post-mortem reviews, as assigned.
  • Participate in recurring auditing activities and other auditing activities, as assigned and assist with coordinating and/or facilitating follow-up training, as needed.
  • Produce reports regularly and as assigned, to support programs and to assist in keeping senior management informed of trends and outcomes.
  • Participate in internal agency and external committees.
  • Remain current with all agency required compliance documents and trainings.
  • Other duties as assigned.
 
Position Requirements

Bachelor’s Degree Required, Master’s Degree preferred plus a minimum of three years of relevant management experience in residential programs. Candidate should have knowledge of state and federal regulations and have excellent communication and presentation skills. The candidate should possess leadership qualities and be able to follow through on tasks independently. The individual should also possess skills in group facilitation, employee training, creating and/or revising policies, preparing comprehensive reports related to operation management, outcome measurement, and data analysis. Knowledge and experience in Microsoft Word, Microsoft Excel, Power Point, Precision Care and general Information Technology is strongly preferred.

Positions Supervised: None

Keywords: Compliance, Nonprofit, Policies, Training, Human Services, Mental Health, Consulting

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://CONCERNFORINDEPENDENTLIVINGINC.appone.com



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