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Title

IT Systems Technician 

About the Organization Our Company is a high energy, Employee-Owned company focused on creating raving fans by helping our customers deliver on their brand promise with cost-effective, high-performing products.

We pour our Core Values of Expertise, Service, and Passion into providing high quality parts in a global marketplace. 'We make it easy' for all of our stakeholders to have long-term, productive partnerships with our Company: our customers, our suppliers, and especially our Employees.

To our Employees: we pledge to provide you with a positive culture, effective management and development, and the resources you need to unleash your natural talents in the pursuit of excellence and continuous growth. We want you to THRIVE with ESP!

To THRIVE means to grow vigorously, to prosper, or to progress toward a goal despite obstacles. And together we will THRIVE when we:

T: Take Ownership
H: Have Fun
R: Create Raving Fans
I: 'I've Got Your Back'
V: Create Value Every Day
E: Embrace Change

These Core Values and Behaviors describe who we are as a Company: what we value, what we celebrate, and what we seek in each other.

We are proud to be a 100% Employee-Owned Company. We encourage all Employees to embrace the sense of ownership in everything they do. We believe all roles are critical and our potential for success is unlimited if we work together as a team.  
Description

We are seeking a detail-oriented, thorough, and organized IT Systems Technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.

Duties and Responsibilities

  • Keep systems up to date through operating systems upgrades
  • Provide support in multi-site office and manufacturing environment
  • Provide support in a shop floor manufacturing environment with computer-controlled equipment
  • Monitor networking equipment and servers
  • Assist with the design, implementation, and ongoing support of new software and features
  • Monitor web performance, network availability, and security
  • Oversee troubleshooting for system errors
  • Provide helpdesk support for network issues
  • Provide technical support either by phone, remote access or site visits as needed
  • Respond to IT issues, hardware maintenance, software, networking, etc.
  • Evaluate connectivity issues, equipment, and software
  • Modify configurations, utilities, software, etc.
  • Set up equipment for new users
  • Install, test, and monitor servers, firewalls, and new software
  • Perform data backups
  • Install and update network system improvements as needed

Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks virus protection, Wi-Fi technology, and more

 
Position Requirements

Associate's degree or equivalent from two-year college or technical school and 3 years related experience; Bachelor's degree in computer science or engineering or related field, preferred

· CompTIA A+, CompTIA Net+ certification or other related IT professional certifications preferred

· Previous experience as a help desk technician, computer technician, or IT support

· Previous experience in a shop floor or manufacturing environment preferred

· Ability to troubleshoot and resolve multiple issues

· Ability to multitask, prioritize, and manage time efficiently

· Excellent verbal and written communication skills

· Comfortable in a diverse and fast-paced environment

· Goal-oriented, organized team player

· Experience working with network and server management support

· Up-to-date knowledge of new systems, information, software, and upgrades

· Ability to physically stand, bend, squat, and lift equipment

 
Full-Time/Part-Time Full-Time  
Shift Days  
Location Davenport  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now



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