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Title

Project Support Technician  

Description

Job Overview

We are a rapidly growing national provider of video surveillance to the multifamily housing industry looking to fill an immediate opening in our Project Department. Our ideal candidate will assist installers and project managers with the completion of new product installations. This assistance is virtual and performed remotely to support the installers on the ground. The primary focus of this assistance is for aiming and focusing cameras to ensure proper image quality and perspective is captured. Additionally, project support technicians are responsible for the creation and maintenance of all client property maps used internally and externally.

Accountability

Director of Project Management

Duties and Responsibilities

- Creation of equipment lists for new projects/installs.

- Order & schedule new internet service for new client installs.

- Creation and maintenance of project related site documentation; including property maps, light, and obstruction audits.

- Remote network troubleshooting and configuration of equipment (switches, radios, routers, and IP cameras).

- Aim and focus cameras with installers.

- Virtually configure new equipment.

- Verify network connections and site connectivity.

- Troubleshoot equipment located at client site.

- Coordinate & communicate with subcontractors, installers, and project managers.

- Tuning cameras after install is complete.

- Collaborate with service on tele-support and virtual resolutions for newly installed sites.

- Ability to handle multiple competing projects and assignments.

Job Skills and Requirements

- Must have basic networking knowledge.

- Associates degree in computer related field, preferred.

- Comp TIA Network+ and AXIS Certification, preferred.

- Must be able to work independently with minimal supervision; follow directions and meet deadlines.

- Enjoys hands-on problem solving in a fast-paced work environment.

- Experience using Microsoft Office programs, including Excel and Powerpoint.

- Excellent time management, planning, and forward-thinking skills.

- Self-motivated with a positive and professional attitude.

- Excellent communication and listening skills.

- Strong teambuilding, customer service, and interpersonal skills.

 
Location St Louis  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Information Technology  
Salary 40  
Number of Openings 1  
Hiring Manager(s) Ron Shoults  

This position is currently not accepting applications.

To search for an open position, please go to http://WatchtowerSecurityInc.appone.com



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