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Career & Recruiting Coordinator - Employment Coach 

Category Case Management  

Interactive Government Holdings, Inc. (IGH), a professional services and technology provider to the Federal government, is seeking a qualified, trained and capable individual to serve as an Employment Coach (EC) within the Florida National Guard’s Employment Support Program. The EC will provide employment support to Guardsmen and their families, consistently connecting the service members with military friendly employers.

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal government, whose mission is to serve our men and women in uniform globally and their support systems locally. We utilize strategy, data science and technology to make the programs we execute more efficient for the people our programs serve. Currently, IGH has a national and international contract staff as well as a small HQ team in Springfield, Virginia.

Consistently ranked as one of America’s Fastest Growing Private Companies by Inc. Magazine, IGH is proud of our ability to shape tomorrow, while ensuring all active duty personnel and reservists can carry out their critical missions and tasks today. IGH, transforming business, transforming lives.

Major Responsibilities (not all inclusive):

The Employment Coach will provide assistance to members, dependents and veterans of the Florida National Guard and other Reserve Components in the area of employment. National Guard Soldiers and Airmen take precedence.

  • Provide support services including coaching, counseling, training and assisting with job searches, interview skills and resume preparation.
  • Follow-up and track progress, documenting contact with each client.
  • Provide employment opportunities and career options by coordinating the availability employment resources, and actively referring service members.
  • Provide training, instruction, and assistance on topics including job search strategies, resume writing and interviewing techniques.
  • Contact unit leadership to schedule and conduct briefings at Guard and Reserve units, advising service members of services provided, gathering employment data and registering individuals interested in receiving assistance.
  • Develop, plan and conduct employer outreach, maintaining active communication, developing new relationships, solidifying existing relationships and documenting activities.
  • Maintain database of clients (job seekers), employers and units, track communication, referrals, job leads, placements, and other assistance provided.
  • Document briefings, trainings, events, activities, taskings and email campaigns in database.
  • Weekend work may be required in support of Guard and Reserve drill weekends, which will be offset to ensure 40 hours of work each week. Work schedules will be arranged in accordance with the needs of the units.
  • Other duties as assigned.
Position Requirements

Skills and Experience

  • Minimum Education: Bachelor’s Degree, preferably in Human Resources, Business Management, or Business Administration.
  • Prior case management experience or experience with employment services programs, personnel management, human resources, or recruiting desired.
  • Knowledge of Guard and Reserve Component logistics and maintenance programs, operations, automation systems, regulations, policies, SOPs and deployment cycles.
  • Military experience is desired but not required: A broad knowledge, experience, and skills in the areas of military personnel, and human resources, especially as they relate to balancing civilian life with military service.
  • Proficiency in using Microsoft Office (Word, Excel, and PowerPoint) and Outlook for E-mail communication.
  • Excellent interpersonal communication, verbal and written communication skills such as resume writing, interviewing and follow-up skills shall be demonstrated.
  • Experience in making oral presentations to various size groups.
  • Excellent time management skills and ability to handle multiple tasks and priorities.
  • Possess strong analytical, problem-solving and organizational skills, with the ability to gather information, apply analytical tools and techniques, synthesize information, make recommendations and provide communication.
  • Must have strong customer service orientation, be able to maintain a professional demeanor, and work under pressure to handle critical issues in a timely manner.
  • Must have a current and valid driver’s license.
  • Must be able to pass government background investigation.

IGH offers a competitive benefits program which includes: Paid PTO days, 401K (4% company match), Company Paid Life Insurance Policy, and comprehensive Health, Vision, Dental and Disability plans.

IGH is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

IGH is committed to providing veteran employment opportunities to our service men and women.

Full-Time/Part-Time Full-Time  
Compensation $45,000 - $50,000 Annually  
Position Career & Recruiting Coordinator - Employment Coach  
Close Date  
Open Date 9/27/2021  
Location Florida - ESP - Tallahassee  
About the Organization  

This position is currently accepting applications.

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