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Title

Donor Data Specialist 

Category Development and Donor Relations  
Position Donor Data Specialist  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Compensation $38,000-$42,000 per year plus a comprehensive benefit package, which includes medical, dental, vision, life and LTD insurance, FSA, HRA, 403(b) retirement plan, paid holidays, personal business, sick leave, and vacation.  
Description

Department: Philanthropy
Reports To: Director of Philanthropy
FLSA Status: Exempt
Compensation: $38,000-$42,000 per year plus a comprehensive benefit package, which includes medical, dental, vision, life and LTD insurance, FSA, HRA, 403(b) retirement plan, paid holidays, personal business, sick leave, and vacation.

Summary
The Donor Data Specialist works under the direction of the Director of Philanthropy and is a key member of the Philanthropy and Development Team. This position executes administrative, clerical, database, and donor service functions of ASDM's Philanthropy office by performing the following duties: processing of donations and donor acknowledgement, data recording and tracking, database clean-up, responsibility for financial reporting, and mail list coordination and extraction. The Donor Data Specialist must have the ability to work independently, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with accuracy and discretion.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manage day-to-day administration of Blackbaud database. In charge of daily gift processing and fulfillment of donations, donor acknowledgement, reporting, dashboard and list creation, donor portfolio management, maintaining procedures to ensure accuracy, and maintenance of donor and prospect database files in Blackbaud Raiser’s Edge NXT.
  • In charge of recurring donation program, tribute program, matching gifts, quarterly address, email, phone, and deceased updates in NXT database, tracking and maintaining all appeal and fund numbers, and filing.
  • Executes detail-oriented record keeping of donations, accompanying documentation, and maintains and improves existing systems and processes to provide efficient gift processing and acknowledgement procedures. Develop data entry guidelines and procedures to create a working document for all staff using the database.
  • Tracks and researches donor questions, resolves complaints, and provides other information to donors in person, on the phone, by email, and in writing.
  • Collects and records receipts of contributions, uses accounting codes, performs and records deposits, commits batches, and completes reconciliations in coordination with Finance Office.
  • In charge of WealthEngine donor prospect research, wealth screening, and qualification. Locates new supporters, revises existing donor records, and generates reports, prospect lists, and mailing lists as required.
  • Oversees various Annual Giving and online fundraising programs, online certification renewals, ASDM wish list, and other departmental priorities.
  • Sends newsletters, promotional materials, and other publications to donors, persons on mailing lists, and other people as requested.
  • Executes list segmentation queries, exports, and prepares final mailing lists. Assists in the coordination and implementation of fundraising appeals and campaigns including donor solicitation letters, special mailings, and other confidential donor relations.
  • Provides instruction, coaching, and coordinates work of temporary employees and volunteers.
  • Assists in the production of, supports, and attends special events both at the Museum and off site.
  • Assists in supporting other departments with staff cross-training on database management.

Supervisory Responsibilities
This job has no supervisory responsibilities.

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Please Note: This position was opened on September 23, 2021 and does not have a closing date. It is considered open until filled; however, application review will begin immediately. Please understand that if offered a position, you will be required to successfully complete a pre-employment drug screen and criminal background check as a final condition of employment.

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Position Requirements

Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school and two years’ related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively and personably present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills
Ability to calculate figures and amounts such as fair market value, tax deductible amounts, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, typed, texted, diagram, or schedule form.

Computer Skills
To perform this job successfully, an individual should be proficient in the use of Microsoft Office Suite, Blackbaud Raisers Edge NXT donor database software; Excel spreadsheets, Word word-processing software, WealthEngine prospect research software, and have knowledge of Internet searches and software.

Other Skills and Abilities

  • Available to work a flexible schedule, including weekends, holidays, and occasional evenings for special events.
  • Strong editing skills; meticulous grammar and spelling.
  • 10-key proficient
  • Proficient typist - 75 w.p.m.
  • Hospitable, articulate, patient, responsible, good listener, attention to detail, deadline oriented, and follows through on commitments.
  • Ability to work collaboratively with co-workers, business partners, donors, volunteers, etc.
  • Must be a self-starter and able to work independently as well as part of a team.
  • Ability to handle multiple projects simultaneously with attention to detail and accuracy while adhering to deadlines in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Demonstrate a high level of professionalism, confidence and ethical standards.
  • Strong problem solving and decision-making skills.
  • Exceptional work ethic.
  • Must respect and maintain confidentiality.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit; use hands to type, finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The above description reflects a general overview of the responsibilities, reporting relationships and position requirements for this job classification. It is not intended to be a complete description of all duties and requirements that may be inherent in the position.

 
Open Date 9/23/2021  

This position is currently accepting applications.

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