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Systems and Network Administrator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace four years in a row.  Being part of the Information Technology Team and TFCU overall will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally. Join us for a great employee experience focused on engaging employees and members alike.

Summary: Individuals in the job are responsible for assisting Tropical Financial Credit Union in achieving its purpose of guiding members successfully through the financial marketplace. The System and Network Administrator is responsible for helping with design, planning, operations, security, and day-to-day management of the organization's local and wide-area data and voice services networks, servers, computers, networking devices, storage systems, and backup/recovery services. This position involves considerable responsibility for the health, operations, and security of all computers, servers, storage, and network devices that comprise the TFCU technology platform.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Partner in supporting and administering system applications/software, LAN/WAN hardware/appliances/ services, Microsoft Windows servers/workstations, and telecommunication services.
  • Assist in the development and implementation of policies and procedures related to systems and network administration services.
  • Assist in establishing and maintaining systems and network users, user environments, directories, and security.
  • Train users on TFCU software and related equipment usage.
  • Effectively communicate with departments regarding software, hardware, and operations issues and instructions.
  • Deploy and maintain system patches/security features/operational upgrades as necessary to ensure the environment's security compliance and operational stability.
  • Provide support to TFCU office/branch locations either remotely or at the branch location. (Driving required).
  • Maintain ticket/queue processes and utilize Change Control procedures for all system changes.
  • Maintain technical and procedural skills/knowledge and project/progress tracking in cooperation with the needs of the department/organization.

BSA Compliance: every employee is required to uphold the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.

In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Departments.

Position Requirements

Education and/or Experience

  • A Bachelor’s degree (B.A.) from a four-year College or University or six years of related experience and training or equivalent (combination of education and experience) is required.
  • Microsoft Windows 10 and/or Windows Server Administration certification or extended AD-related coursework preferred.
  • Cisco CCENT, CCT, or higher certification or extended data/voice administration-related coursework preferred.
  • ITIL Foundation certification or extended Service Desk/ITSM administration experience preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Location Miramar, FL  
About the Organization Tropical is a not-for-profit, member-owned and member operated financial cooperative, serving South Florida since 1935. We operate a fun, and family-oriented work environment where every employee has the opportunity to learn and grow in their career and move up within the organization. It's an organization that values your contributions and rewards you for your performance. TFCU has proven to be an organization that is dedicated not only to TFCU's success, but the success of its employees and the financial success of our members.  

This position is currently accepting applications.

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