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Continuing Education (CE) Reviewer  


Job Summary:


The Continuing Education Department’s mission is to provide quality assurance of continuing education programs and providers that enable graduate-level counselors to maintain, develop, and increase professional competencies. Housed within the Credentialing and Quality Assurance Division, the department ensures that only organizations who offer NBCC credit for qualifying CE programs meet and maintain the highest level of quality in content, development, delivery, documentation, and all other aspects needed for effective, evidence-based programming.  

The Continuing Education Reviewer is responsible for critical thinking regarding CE program content, provider eligibility, and Policy compliance. The Continuing Education Reviewer will also engage in regular communications with CE providers and applicants. The Continuing Education Reviewer is responsible for timely reviews, providing active feedback and input into the processes within the department, as well as participation in team discussions with the goal of continued improvement, consistency, and quality assurance for all reviews. 


The Continuing Education Reviewer will help to review all provider applications within the Continuing Education Provider Department. The Continuing Education Reviewer will also assist with provider audits as needed. The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as needed or requested to achieve department, division and/or organizational goals. 

  • Reviews Approved Continuing Education Provider (ACEP) applications for ACEP status. 
  • Reviews Single Program approval applications. 
  • Assists with reviews of ACEP Audits. 
  • Assists with reviews of Single Program Audits. 
  • Performs prompted audits of current ACEPs and Single Program providers. 
  • Assists with reviews of Cosponsorship applications. 
  • Produces written communication and decision letters to applicants, ACEPs, and others. 
  • Communicates verbally with applicants, ACEPs and other stakeholders. 
  • Operates virtual communication platforms including telephone and video conferencing. 
  • Other duties as assigned. 
Position Requirements

Required Skills/Abilities:

  • Excellent strategic decision-making and problem-solving skills
  • Excellent interpersonal and customer service skills
  • Excellent verbal and written communication skills
  • Excellent time-management skills
  • Strong research and analytic skills
  • Strong synthesis skills
  • Ability to plan, organize, and prioritize work
  • Ability to work well independently and collaboratively
  • Proficient with Microsoft Office and related technology communication platforms



  • Ethical, practices good judgment
  • Adaptability
  • Critical thinking
  • Attention to detail
  • Motivated
  • Collaborative
  • Customer focus
  • Responsive
  • Professional
  • Accountable


Education and Experience:

  • Bachelor’s degree or equivalent with an emphasis in mental health, social work, human services, higher education or accreditation required. 
  • Master’s degree with an emphasis in mental health, social work, human services, higher education or accreditation preferred. 
  • 2 years related experience and/or training preferred. 
  • 2 years related experience in regulation and/or policy compliance. 
  • Familiarity with graduate-level counseling and counseling regulatory standards. 
  • Working knowledge of counseling theories, diagnoses, and practices. 
  • Working knowledge of Microsoft Office suite including Word, Outlook, and Excel. 
  • Working knowledge of the internet, company databases and queries. 
  • Licensed Professional Counselor preferred. 
  • Excellent verbal and written communication skills required. 


Work Environment: Hybrid - Telecommuting/work from home and on campus at the NBCC office


Physical Requirements:

  • Ability to work (sit or stand) at a desk throughout the workday
  • Ability to look at computer screen throughout the workday
  • Ability to lift up to 10 pounds
  • Ability to drive to and from NBCC campus
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 9/23/2021  
Location National Board for Certified Counselors  
About the Organization The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and administer a national certification system and to identify qualified counselors who have voluntarily sought and obtained NBCC board certification. The organizational mission is to advance counseling as the premier certification body of the profession with the vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is composed of three organizational affiliates: The National Board for Certified Counselors (NBCC), the Center for Credentialing & Education (CCE), and the NBCC Foundation (NBCCF).

NBCC and Affiliates has operations and partnerships in approximately 40 countries providing professional certifications, occupational credentials, training programs, educational activities, and public mental health services through institutes and residencies. Over 66,000 board certified counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals.

NBCC's primary organizational functions relate to the development and operation of quality credentialing, certification, and quality assurance programs. CCE creates and administers other occupational programs, including education and training activities, and leverages credentials to best serve communities. Additionally, CCE provides management services for associations, boards, agencies, and other organizational clients. NBCCF administers programs focused on capacity building, the expansion of access to mental health services in underserved and never-served communities, and the development of high-quality professional development resources for counselors.  
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently accepting applications.

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