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Title

Front Desk Attendant - Pirate City 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Job Summary

The Front Desk Attendant provides efficient and friendly service and support to visitors, residents and clients at Pirate City.

Responsibilities:

  • Greet and welcome guests at the front desk, answer questions and resolve issues in a friendly and courteous manner.
  • Ensure adherence to all visitor regulations in order to maintain a safe environment.
  • Answer incoming telephone calls, respond to inquiries and transfer calls to appropriate individuals as necessary.
  • Monitor personnel entry/exit and log vendors and visitors.
  • Maintain a daily activity report on all activities and observations completed during shift and follow-up with Supervisor on previous day's activities.
  • Electronically check in/check out residents and produce key cards, etc.
  • Process purchases and activity in the Pirate City Store.
  • Prevent unauthorized persons from loitering in area of assignment.
  • Assist the staff with sending faxes and making copies.
  • Sort incoming mail and send notifications to personnel while keeping the mailroom organized.
  • Create facility work orders for guest maintenance and housekeeping requests using an online work order system.
  • Manage and log items left behind in a lost and found computer program.
  • Manage recreational rental equipment for guests staying at the Pirate City dorms.
  • Keep the front desk area tidy and stocked with promotional and marketed materials.
  • Monitor cameras and intercom system for security purposes.
  • All other projects as assigned by Coordinator, Florida Operations.
 
Position Requirements

Required:

  • High School Diploma or equivalent.
  • A minimum of one (1) year of office support or customer service experience.
  • Knowledge of office equipment (fax, copier, phone, etc.)
  • Computer proficiency, particularly in Microsoft Word, Excel, and Outlook, and the internet.

Desired:

  • Three (3) years’ prior experience in hospitality, administrative support, or front desk reception.
  • Fluent in Spanish.
 
Location Bradenton, FL  
Full-Time/Part-Time Part-Time  
Shift Various Shifts  

This position is currently accepting applications.

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