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Communication and Credentialing Specialist (680) 

Category Med Staff Services - 7183  

JOB SUMMARY: The Medical Staff Communication and Credentialing Specialist position is responsible for coordinating physician and staff communication utilizing diagnotes or other communication tools. Processes credentialing applications and reappointment applications for the Medical Staff and Allied Health Staff. Facilitates and assists with the OPPE and FPPE (Ongoing Professional Practice Evaluation) reports and credentialing processes. Assists with HFAP survey preparation.

EFFECTIVE DATE: 09/14/2021



  • Organizational skills: Ability to organize tasks to meet various deadlines.
  • Teamwork with other credentialing specialist to meet deadlines.
  • Trustworthiness to handle and keep confidential all credentialing information.
  • Communication skills to work closely and communicate with physicians to meet their needs and the needs of the department.



  • Processes application for appointment and reappointment for the Medical Staff and Allied Health staff.
  • Facilitates physician review of applications.
  • Maintains physician and allied health files and databases.
  • Enters and updates all databases.
  • Complete installation and usage of MD Staff credentialing software.
  • Meet all regulatory requirements regarding credentialing and privileging.
  • Responds to inquiry letters.
  • Responsible for coordinating physician and staff communication utilizing diagnotes or other communication tools.
  • Facilitates and assists with the OPPE and FPPE (Ongoing Professional Practice Evaluation) reports, reappointments credentialing, and other credentialing processes including affiliation letters and maintaining credential files.
  • Assists with HFAP accreditation survey preparation.
  • Assists with data review and other duties as assigned.


  • Evidence of strong verbal and written communication skills.
  • Demonstrates patient’s first standards.
  • Ability to maintain strict confidentiality.
  • Possesses organizational skills of self and work.
  • Demonstrated competence in the use of computer programs such as Microsoft Word and Excel with PowerPoint and Access being a plus.
  • Basic knowledge in the use of office equipment.
Position Requirements


  • Bachelor’s degree or equivalent experience.
  • Experience as a credentialing professional is preferred.
  • NAMSS Certifications (CPCS and/or CPMSM) preferred.
  • Mandatory Continuing Education: Customer Service, Fire and Safety, Patient Rights and Confidentiality, Infection Control, Corporate Compliance and Health Insurance Portability and Accountability Act (HIPAA).
Full-Time/Part-Time Full-Time  
Shift First  
Sign-On Bonus  
Position Communication and Credentialing Specialist (680)  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Open Date 9/24/2021  
Location Hancock Regional Hospital  
About the Organization Hancock Regional Hospital serves Hancock County and the surrounding areas as a full-service community hospital focused on primary care, patient comfort, and convenience.

Today, a highly skilled medical and professional nursing staff anchors Hancock Regional Hospital. We have a state-of-the-art surgery department, 24-hour emergency services, OB services, progressive and critical care, a geropsychology unit, home healthcare, occupational health, a transitional care unit, a total oncology program with a cutting-edge radiation oncology center, many private rooms, and a full complement of Inpatient and outpatient services.

Our Mission is to be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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