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A/R Follow Up Specialist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

MedData has an excellent career opportunity for an AR Follow Up Specialist (Medical Billing) in Louisville, KY.


The schedule for this full-time role is flexible and may be worked as an 8 hour shift between the hours of 7am-6pm, Monday-Friday.



The primary responsibility of an A/R Follow Up Specialist is to follow up with insurance carriers on aged, unresolved claims.  This position is also responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects.  This position requires a comprehensive understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers. 


  • Following up on unresolved claims to collect payments from the insurance carriers.
  • Make phone calls and use insurance company websites to check on claim status.
  • Identify why payment has not been received from the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
  • Follow up on patient balances as assigned.
  • Other duties as assigned.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.


  • High school diploma or equivalent is required
  • Medical billing certification is a plus.
  • 1-2 years of Medical billing experience is preferred.
  • Problem solving, research, organization, detail oriented
  • Flexibility to work on competing priorities
  • Able to work independently, identify patterns, make informed decisions
  • Correctly identifying root causes to determine appropriate actions and outcomes
  • 2+ years Office experience in which problem solving and research were major keys to success.
  • Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes
  • Excellent verbal communication skills are a must.
  • Must have strong computer and typing skills and proficiency with Microsoft Office.


To join our team of 2,000 employees and growing, please apply directly to this posting.

MedData is an Equal Opportunity Employer



Full-Time/Part-Time Full-Time  
Shift Days  
Req Number HEA-21-00168  
About the Organization MedData is a healthcare revenue cycle management services provider with more than 40 years of experience. We offer hospitals and health systems a full complement of solutions, including eligibility & enrollment, accounts receivable management & recovery, self-pay/early out, and denials management. We currently serve nearly 2000 facilities nationwide from our headquarters in Houston and more than 20 regional offices across the United States.

At MedData, we take great pride in our company, in each other, and in our 40+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData's growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.  

This position is currently not accepting applications.

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