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Title

Snowsports Desk Sales Representative 

Description

Title / Position: Snowsports Desk Sales Representative

Position type: Seasonal, Full-time & Part-time; Hourly, Non-Exempt

Reports to: Snowsports Assistant Director

The Snowsports School desk staff is where the guest’s experience begins when it comes to any lesson or education program at Bromley. Quality guest service is our number one priority requiring someone who can show empathy, kindness, and understanding in all scenarios. This position requires a sales minded individual who will build relationships with our guests and engage them. The pace is fast at times with some downtime mixed in. The ideal candidate for this position will be a strong multi-tasker with the ability to perform under pressure and always provide exemplary guest service.

Summary: Primary role is to sell lessons to guests while providing a positive guest experience.

Duties and Responsibilities:

  • Greet guests and give all information about lessons and programs
  • Accurately take and enter guest reservations into Siriusware software system in person, online or over the phone.
  • Accurately and timely process cash and credit card transactions.
  • Develop an in-depth understanding of products and services offered through the ski & snowboard school and be able to communicate that knowledge to internal and external guests
  • Keep lines of communication open with the Snowsports Department to ensure day to day functionality of the desk.
  • Other duties as assigned
 
Position Requirements

Qualifications and Competencies:

  • Exemplary guest service skills when interacting with internal and external guests at all times
  • Positive, enthusiastic, and flexible attitude
  • Ability to keep a balanced cash drawer
  • Must have strong computer skills
  • Understand Siriusware software a plus

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computer, phones, photocopiers, filing cabinets, mail machines, and fax machines. Occasional work outdoors (any time of year) is likely throughout the base of operations.

Physical Demands:

This is largely a sedentary role working indoors using computers and phones for extended periods; however, some movement and work around the entire resort is necessary.

Additional:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Start/End Date: October training / November start / April end (weather dependent)

 
Full-Time/Part-Time Full-Time and/or Part-Time  
Position Snowsports Desk Sales Representative  
Open Date 9/16/2021  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://SkiBromleyLLC.appone.com




 


 
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