Job Summary
The Manager, Human Resources Employee Relations is responsible for Leave Administration as well as Industrial Relations. The incumbent is also expected to provide advice to the Executive Management Team in all aspects of Union/Management relations.
He/She must be knowledgeable and conversant with the Labour Laws of Trinidad and Tobago and arbitration decisions handed down by the Industrial Court in order to determine their impact on pending negotiations and grievances.
The incumbent would also manage the Authority’s Benefits Administration function inclusive of the Pension Plan, Employee Assistance Programme, and Motor Vehicle Loan Facility.
The core functions include but not limited to the following:
Strategic Functions:
- Assists the General Manager Human Resources in achieving the strategic goals and operational objectives of the Authority.
- Assists in formulating and implementing Human Resources Policies and Procedures as well as review and revise the existing HR Policy and Procedures Manual.
- Prepares and submits proposals/counter proposals for Collective bargaining and negotiations.
- Provides departmental managers and supervisors with advice and guidance concerning the management of industrial relations matters in their respective departments and co-ordinates the grievance procedures.
- Provides relevant suggestions and solutions in terms of employee relations to support the Authority’s strategic goals and objectives.
- Monitors the implementation of the Authority’s Industrial Relations Agreement to ensure the consistency of application, equity, fair play and justice.
- Assists the General Manager Human Resources in negotiating with bargaining agents of the SWRHA as appropriate.
- Prepares evidence for disciplinary hearings including witness and collect evidence for legal proceedings.
- Ensures the adherence of collective agreements and Human Resource policies and procedures.
- Oversees and participates in all processes pertaining to termination, benefits and employee relations.
- Establishes the metrics to manage the performance of the Industrial Relations and Employee Services Unit.
General Functions:
- Represents the Authority at various government agencies including Ministry of Labour, Ministry of Health, Industrial Court, as appropriate.
- Participates in and ensure the enforcement of the Authority’s grievance and disciplinary procedures to resolve disputes between management and workers.
- Chairs non - crisis meetings between management and staff and respective bargaining bodies.
- Assists Heads of Departments with the interpretation and application of the Human Resources Policies and Procedures.
- Ensures the provision of Counseling, meditation and behaviour modification services for staff at all levels in the Authority.
- Prepares and submits status reports, to the General Manager Human Resources, Chief Executive Officer, and Human Resources Committee/Board monthly, quarterly or as required.
- Keeps the General Manager Human Resources informed of all operational issues, concerns or other areas that may require attention.
- Performs related duties as assigned.
key knowledge, skills and abilities:
- Human Resource Management or Personnel principles, practices and procedures.
- Statutory laws and government regulations related to the Industrial Relations function.
- Public Administration
- Pension & Leave Administration
- Leadership and strategic planning
- Time management
- Communication
- Negotiation
- Team building
- Advanced Microsoft Office Suite
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