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Infrastructure Engineer 

Location Corporate Headquarters  
Full-Time/Part-Time Full-Time  
Salary Range $75,000 - $80,000  
Shift Days  
Scheduled Days Monday - Friday 

Scheduled Hours 8:00 am - 5:00 pm 


Job Function

The Systems Administrator plays a key role in the overall functioning of the organization by providing quality technical support with a high degree of customer service, working in a Microsoft/Linux environment for network, server, and workstations, hardware, peripherals and software.

Primary Responsibilities

Help\Service Desk

Oversee the local Service\Help desk, Coordinating the effective tracking and resolution of end users' issues and requests.

Provide support to customer and internal systems, including troubleshooting, escalations, alerts from monitoring, monitoring the close out and resolution of issues, and documenting the resolution.

Technical Support, Troubleshoot, research and resolve hardware, software and networking issues to maintain maximum 'uptime' for network connected resources including workstations, servers, telephone system and other attached devices.

Provide second level support to IT team members for technology and software.

Oversee testing of new software and hardware for compatibility purposes.

Plan and Install updates, patches and upgrades to all network systems.

Server and Network Administration and support

Works with Senior Systems Architect Monitoring the daily performance of operation environment/applications using established tools and procedures

System administration including: monitoring, troubleshooting, user management, resource management, install and/or upgrade new applications and operating systems and optimize system configuration

System and Network Security including: monitoring, SPAM, Malware and intrusion prevention

Server and Network Administration and support of Windows and Linux environment

Develop and maintain technical documentation

Telecom - VOIP, User Administration, Configuration

Management of all network attached information systems.

Active Directory Administration - Commissioning/Decommissioning of user accounts, Group Policy Objects, Print Server Management, Domain Controllers, DNS, DHCP, Powershell scripting

Create detailed documentation on configuration, deployment, and resolutions of issues.

Ongoing communication with staff and prompt response to inquiries, resolution or progress to their request, problem

The employee shall implement the Laboratory Quality Policy and perform their duties in accordance to existing project specific requirements, current Test Methods, study plans and Standard Operating Procedures (SOP).

Compliance to Health & Safety policies and procedures and wear required Personal Protective equipment at all times

Other duties as assigned

Position Requirements

Education & Experience:

Degree or Diploma in Information Systems or related field

Technical Certifications for industry relevant systems.


3-5 Years’ work experience in network and system administration

Experience with Windows Server 2008/2012/2016

Experience with VMWare and Cisco operating systems

Knowledge of structured network design

Or as determined by Human Resources

Soft Skills

Excellent organizational, interpersonal and customer service skills.

Ability to work independently and cooperatively in a team environment, self-starter and energetic

Effective communication skills relevant to the position

Relate technical details and information to non-technically savvy users

About the Organization Our company offers exciting opportunities for individuals interested in the food safety industry. We welcome individuals who are looking for a dynamic organization that prides itself in its unequivocal excellence in service to its customers and employees.

Our People: We are committed to creating long-term value for our people, supporting their success and satisfaction as our internal customers and team members.

Diversity: We are an Equal Opportunity/Affirmative Action Employer including (but not limited to) Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Benefits: Our company offers an attractive wage and benefit package. Our competitive salary, combined with our insurance and benefits, make us the "logical career choice".

• Progressive 401k Retirement Savings Plan

• Employer Paid Short and Long Term Disability, and Life Insurance

• Group Medical

• Tuition Reimbursement

• Flexible Spending Accounts

• Dental

• Paid Holidays and Time Off

• Many positions which qualify for the company bonus program

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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