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Title

Expeditor $17-20/hr 

Location Ecco Midtown  
Description

A Fifth Group Expeditor’s work and dedication is represented with every plate that leaves the kitchen. The Expeditor must combine recipe knowledge, leadership, and timeliness so as to result in a complete and joyful dining experience for guests.

Being a Fifth Group Expeditor requires the individual to take on significant leadership responsibility. Their primary responsibility is to coordinate the flow of dishes coming from the kitchen as well as insure that each plate is prepared, presented and timed perfectly. It requires a high degree of conscientiousness, accountability and professionalism. Expeditors must be calm under pressure and able to handle multiple tasks simultaneously while maintaining confidence, composure and ensuring the dishes leaving the kitchen are paced appropriately and of the highest quality. They must be able to adjust their communication methods to interact with front and back of house personnel as well as guests. They must be detail oriented and driven to exceed the guest’s expectation.

Product and Procedure Knowledge: We value learning and growing. We are inspired by and foster creativity.

  1. Maintain thorough product knowledge of all menus, ingredients, and preparation methods.
  2. Uphold Fifth Group standards of quality and freshness.
  3. Acts as the liaison between the kitchen and the service staff in a high pace, multi tasking environment
  4. Monitors progress of orders to ensure the kitchen is on track with timeliness standards.
  5. Consistently helps servers execute the 14 Elements of Connected Service.
  6. Knows and follows all applicable City, State and County food safety standards.
  7. Knowledgeable of FGR restaurant concepts and personnel
  8. Possesses the ability to work in Support Server role

Operations: We demand quality and are committed to profitability.

  1. Acts as the final quality check to review all dishes on an order and ensure that they are aligned with FGR standards before allowing them to be presented to guests.
  1. Runs food to guests, whenever necessary.
  2. Completes all assigned sidework, opening/closing duties, duration duties, and weekly cleaning projects.
  3. Ensures the pass through and storage areas are clean and organized.

Embody the FGR Values, Mission and Company Purpose: We believe in success and generosity. We insist on integrity and respect.

  1. Assists all other employees, whenever possible, with any tasks deemed necessary by management for effective guest focused restaurant operation.
  2. Generates a fun and exciting hospitality environment through personality and positive attitude.
  3. Identify and solve any problems related to guest dissatisfaction and complaints.
  4. Expected to have honest, open communication with staff, managers and owners.

These lists of job duties and responsibilities are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

 
About the Organization Consider a career with Fifth Group Restaurants or Bold Catering & Design companies with more than 25 years of experience working with the finest and most successful people in Atlanta's hospitality industry. Beyond that, we want it to be your home away from home; your #FGRfamily away from family. We invite you to be a part of a team where your co-workers care about your advancement as much as their own. Be a success. Be amazing. Be a FifthGrouper.

Working for us has its benefits. Some of our benefits (depending on your role) include:
• Paid time off
• Medical, dental, life, vision, and supplemental insurance
• 401(k) retirement plan with company matching funds
• Generous bonus plans
• Restaurant discounts and company-provided family meals
• Flex-spending and dependent-care accounts
• Cash-reward referral program
• Work anniversary gifts

Enjoy a harmonious work/life balance.
• Flexible schedules
• Collaborative work environment
• Opportunities to work for our catering company and other restaurants

We'll quench your thirst for knowledge. Learning opportunities such as...
• Detailed and ongoing training in hospitality, wine and spirits, and food-pairing  
Position Requirements
  • Commitment to embodying FGR values
  • Punctual, timely and responsible
  • Proven success working in an elevated service environment
  • Exceptional product knowledge
  • Ability to communicate with guests and coworkers quickly and accurately
  • Ability to be warm, friendly, outgoing & present a clean and well-groomed appearance
  • Must possess sound and professional judgment
  • Well-organized and efficient workstyle
  • Able to multi-task
  • Ability to work days, nights, weekends and holidays

Physical Requirements

  • Constant standing and walking
  • Occasional stooping, kneeling and crawling
  • Occasional ascending or descending of ladders, stairs and/or ramps
  • Must be able to stand and exert well-paced mobility for up to 8 hours per shift
  • Frequent, continual, intermittent flexing and rotation of the spine, elbows and wrists
  • Must be able to lift up to 15 lbs on a regular and continuing basis
  • Occasional pushing, pulling, lifting or carrying up to 50 lbs, i.e. case of wine, full ice buckets, etc
  • Constant talking, expressing or exchanging ideas by means of spoken words and in the process of communicating with guests and employees
  • Constant use of POS/Computer systems
  • Requires manual dexterity to use and operate all necessary equipment
 
Full-Time/Part-Time Full-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Req Number RES-21-00397  

This position is currently not accepting applications.

To search for an open position, please go to http://FIFTHGROUPRESTAURANTSLLC.appone.com



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