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Title

Accounts Receivable - Donor Services Representative 

About the Organization Faith Comes By Hearing is an Audio Bible ministry based in Albuquerque, New Mexico. Our vision is to get God's Word to every person, and we do this by recording Audio Bibles in every language and freely sharing them using the latest technology. We currently offer recordings in more than 1500 languages spoken by nearly 6 billion people around the world. We are looking for talented and skilled candidates to join us as we fulfill the Great Commission.



The purposes for which Faith Comes By Hearing is organized are wholly religious and include the following: To proclaim Jesus Christ as Lord in all that we do. The Corporation's Statement of Faith is as follows: Trusting in Jesus Christ as our Savior, we believe in: 1. The Bible as the inspired Word of God; 2. The Deity of our Lord Jesus Christ, God's Son; 3. The vicarious death of Jesus Christ for our sins, His bodily resurrection, and His personal return; 4. The presence and power of the Holy Spirit in the work of regeneration.

 
Position Accounts Receivable - Donor Services Representative  
Category Accounting/Finance  
Description

The Accounts Receivable/Donor Services Representative is a key member of the Accounting Department, responsible for performing and overseeing all accounts receivable and donations receivable functions within the ministry. This responsibility includes strict adherence to accurate identification procedures and posting to the appropriate accounts while maintaining confidentiality of information, as well as, liaising with internal teams and departments regarding customer and donor contacts and accounts.

Responsibilities include:

  1. Create accurate customer and donor accounts.
  2. Resolve disputes on outstanding transactions, applications of transactions, and maintenance of source documents.
  3. Maintain daily accounts receivable balance updates for reconciliation and historic records.
  4. Process checks, cash, credit card, EFT, ACH and wire donations and payments. Maintain adequate files for audit purposes.
  5. Record all stocks gifts, as well as gifts in kind, and receipts as appropriate.
  6. Record into the accounting software all customer and donor payments, financial donation transactions, account information updates, tax receipting processing, and pledge capture and acknowledgement.
  7. Research donation fund application and validate proper application of funds.
  8. Operate as an advocate for the ministry in any donation transaction with donors and staff in coordination with the Accountant position and Major Donor Representatives, when appropriate.
  9. Interact with donors and customers to demonstrate a professional ministry image in all transactions with helpfulness and friendliness.
  10. Develop knowledge of ministry programs and activities, in order to present and clarify areas of ministry funding needs to existing and new donors.
 
Position Requirements

Required

  1. Ability to work with limited supervision in a solitary setting.
  2. High level of problem solving and analytical skills.
  3. Excellent/exceptional attention to detail.
  4. Strong communication and interpersonal skills.
  5. Excellent organizational and time management skills.
  6. Minimum of 3 years’ experience in Accounts Receivable/Donation Processing.
  7. High School diploma or GED equivalent, required.
  8. Knowledge of and ability to cross-train others in the Accounting Department in Accounts Receivable and Payroll procedures as back-ups for vacation or for high-income months like year-end.
  9. Knowledge of and cross-trained in Customer Services activities, Purchasing, and Travel activities.

Preferred

  1. College level accounting courses or Accounting Degree.
  2. Experience with a non-profit ministry in donation processing.
  3. Knowledge of and experience with Salesforce software is a plus.
 
Location Faith Comes By Hearing  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Number of Openings 1  
Req Number ACC-21-00001  
Open Date 9/9/2021  

This position is currently accepting applications.

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