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Title

Retail Associate 
Category Retail  
Description

Under the direction of the Assistant Store Manager the Retail Associate will be responsible several functions. When cashiering, all daily cash transactions, documentation and administration of customer coupons and will exhibit and provide a welcome and warm response to customers in the store and over the telephone. When processing, timely receiving, sorting, tagging and placement of incoming merchandise to the Retail Store.

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Reinforce and positively engage in Opportunity Village's organizational culture supporting choice and creativity of clients and of staff.
  2. Process all merchandise efficiently and properly following the standards and quotas of Opportunity Village.
    • Processing of gently used donations.
    • Sort and process clothing, housewares electronics etc.
  3. Maintain cleanliness of the store including display floor, restrooms, breakroom, sorting area, register area, fitting rooms and entryway.
    • Sweep, mops floor, vacuum carpets, washes windows and walls as needed.
    • Clean desks, tables and countertops, empty/clean waste receptacles, clean and disinfect restrooms; replenishes and maintains restroom supplies.
  4. Operate cash register to complete sales transactions.
  5. Bag items and redeems promotional coupons.
  6. Record register totals and balances cash drawer at the beginning and end of each shift.
  7. Review price sheets taking note of price changes and sale items.
  8. Return fitting room articles to proper racks paying attention to correct size and color sequence.
  9. Answer telephone in an efficient and friendly manner, uses PA system as required.
  10. Assist with pricing and stocking of items.
  11. Assist those with walk-in donations and customer carry outs.
  12. Rotate assignments as directed by the Manager/Supervisor, learning functions of the processing system.
  13. Recover sales floor.
  14. Performs other duties as assigned.

SUPERVISEORY RESPONSIBILITIES

The Retail Associate has no supervisory responsibilities.

 
Position Requirements

SKILLS REQUIRED

  • Ability to communicate effectively with customers, vendors, individuals, co-workers and supervisors (verbal and written).
  • Ability to respond and work with individuals with developmental disabilities.
  • Must encompass professional demeanor and excellent customer service skills.
  • Ability to interpret instructions, gain knowledge and have initiative.
  • Computer literate.

EDUCATION AND EXPERIENCE

  • Required: High School Diploma or equivalent.
  • Preferred: Prior work experience in retail or role.
  • Preferred: Prior experience working or serving individuals with developmental disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift 50 pounds.
  • Frequent bending, sitting, standing, lifting, climbing and walking.
  • Ability to endure varied noise levels from moderate to loud.
  • Manual dexterity to operate office equipment and examine documents, records and files.
  • Ability to tolerate stress in customer service confrontation and conduct tasks and successfully perform under critical deadlines.
 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay $9.75 per hour  
Exempt/Non-Exempt Non-Exempt  
Req Number RET-21-00012  
Open Date 9/7/2021  
Location Thrift Store  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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