Share Email Opening Title HR Generalist  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Summary/Objective The human resource generalist is responsible for performing HR-related duties and works closely with senior HR management. Responsibilities include but are not limited to: technical recruiting, onboarding, employee relations, investigations, performance management, policy implementation, and employment law compliance. Essential Functions Handles technical recruiting responsibilities for a range of positions; conducts new employee orientation and onboarding duties, as needed. Administers various human resource plans and procedures for all organization personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and department SOPs. Participates in enhancing employee engagement Supports and administers the compensation program; monitors the performance evaluation program and revises as necessary for assigned area. Monitors career-pathing program; and works on projects and initiatives. Handles employee relations counseling and exit interviewing. Participates in administrative staff meetings and attends other meetings and seminars. Report creation as needed Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. Maintains human resource information system records and compiles reports from the database. Maintains compliance with federal, state and local employment and benefits laws and regulations. Serves as point of contact for employee questions Assists in the accomplishment of company goals Performs other duties that may be assigned by department supervisors Licenses / Certifications Preferred- Professional in Human Resources (PHR, SPHR) and/or SHRM Certified Professional or Senior Professional (SHRM-SPC, SHRM-SPC). Education High school diploma or equivalent is required. Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is preferred. Two to five years of related Human Resources experience is required. KNOWLEDGE / SKILLS Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state, and local laws and regulations. Adaptive, resilient, and able to negotiate, and influence behavior toward positive outcomes. Strong time management, detail-orientation, and organizational skills with the ability to effectively multi-task and prioritize. Project management skills and experience managing multiple projects. Communicates tactfully and effectively, verbally and in writing, with all levels of an organization and maintains effective work relations with those encountered in the course of employment. Able to communicate to a wide audience and translate complex human resources issues and concepts into understandable terms. Effective problem solving/decision making skills. Proficient in the design and delivery of presentations. Proficiency with Microsoft Office programs and demonstrated ability to learn other applications as needed. Supervisory Responsibility This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department and company. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6 p.m. and may be adjusted based on business need. Occasional evening and weekend work may be required as job duties demand. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Unlimited vacations - we expect you to be accountable and own your goals 4% 401k match Medical, vision and dental Paid Life Insurance   Position Requirements Required Education and Experience Two years of HR experience including recruiting and generalist duties   Preferred Education and Experience PHR or SCP Bachelor’s degree   Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   Benefits Unlimited vacations – we expect you to be accountable and own your goals 4% 401k match Medical, vision and dental Paid Life Insurance   EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   Full-Time/Part-Time Full-Time   Rate of Pay   Position HR Generalist   Location Phoenix   About the Organization Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs. At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers. Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition.   This position is currently not accepting applications. To search for an open position, please go to http://GMI.appone.com Follow us

 

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