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Title

Senior Data Analyst 

Category Training Division  
Description

NeighborWorks America: Working Together for Strong Communities

Position Summary:

The Training Division is looking to create a more sustainable culture of using data to influence programs and offerings, optimize the customer experience at NeighborWorks Training events, and assess the effectiveness of its activities. Reporting to the Sr. Vice President, the Senior Data Analyst is responsible for engaging in data driven analyses to evaluate programmatic activities, develop reporting data points, program evaluation, analysis, design, and execution. This work requires the ability to aggregate, review, analyze and present program performance measurement and market data. This a term-limited, full-time position.

“Due to the current pandemic circumstances and our commitment to provide the highest care for our community, NeighborWorks America requires all new employees to be fully vaccinated against COVID-19 before being hired. Candidates should be prepared to submit proof of COVID-19 vaccination upon hire or discuss accommodations in line with COVID-19 safety protocols.”

Essential Duties/Responsibilities:

  • Providing independent analysis (trends, projections, and progress reports) related to performance measures and impact metrics needed for input to management planning and resource allocations and to respond to requirements and requests.
  • Providing independent professional and technical support to internal customers (business units, task groups, initiatives etc.) in developing, designing and/or implementing tools and systems to set goals and measure results in relation to specific programs or services of the corporation.
  • Coordinating with all internal divisions to provide corporate data and analysis needed
  • Developing and executing analytical projects for internal and external customers as required and presenting results.
  • Conducting GIS/mapping of selected databases.
  • Support the divisional use of business intelligence tools and platforms, including Tableau and Salesforce.
  • Other job related duties as assigned.

Nature of Work Contacts:

  • Collaboration with CSI, and with senior managers and program staff of multiple departments and divisions within NeighborWorks America. Interacting periodically with external researchers and evaluation experts from outside organizations in the public, academic and non-profit sectors.
  • NeighborWorks® America National Initiatives leadership and NeighborWorks® America Officers and managers, and staff in each of NeighborWorks® America’s Districts and the Washington, DC headquarters.
  • NeighborWorks® organizations, national HUD-approved housing counseling intermediaries, and state Housing Finance Agencies.
  • Congressional Inquiries.
  • Leaders from staff of local, state, regional, and national organizations and government agencies.
  • External consultants.

Fiscal Responsibilities:
None

 
Position Requirements

Required Minimum Qualifications:
(a) Education: Master’s degree in public policy, public affairs, nonprofit management, or related field.

(b) Experience: At least five (5) years' professional experience conducting program research and analysis, preferably in the non-profit or public sector

(c) Licenses, Certifications: Not applicable

(d) Competencies, Knowledge, Skills & Abilities:

  • Knowledge of the principles, practices, and methods of research design, data collection, analysis and data reporting/presentation.
  • Proficient in statistical analysis and cluster analysis.
  • Understanding of databases and how to use and create them.
  • Aptitude for learning new software to support research and analysis work.
  • GIS/mapping capability.
  • Strong analytical and interpersonal skills with a demonstrated ability to establish and maintain effective working relationship with others and successfully interact with people at all management and support levels, as well as people of diverse socio-economic backgrounds.
  • Demonstrated ability to solve complex problems, analyze information, and make recommendations.
  • Ability to organize and prioritize work activities to meet deadlines and ensure high quality work products.
  • Accomplishments that reflect teamwork, integrity, effectiveness, and efficiency–including demonstrated leadership, ability to influence and bring about consensus, and to work independently.
  • General understanding of the nonprofit sector and knowledge of Housing Counseling.
  • High level of flexibility and adaptability required.
  • Maintain timely and regular attendance.
  • Ability to travel as required.

(e) NeighborWorks America Staff are expected to demonstrate excellence in the following:

  • Sensitivity to racial, gender, sexual orientation and cultural differences
  • Effective, respectful, and timely communications with internal and external stakeholders
  • Listening effectively, seeks and accepts feedback
  • Effective teamwork
  • Analytic, thoughtful and strategic thinking
  • Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization

(f) Technology: Proficient use of Microsoft Office suite. Demonstrated advanced proficiency in use of Microsoft Office Software (Access, Excel, Word, PowerPoint) as well as advanced statistical software (e.g. SPSS). Proficient in Salesforce and Tableau.


Working Conditions:
(a) Travel: up to 20%
(b) Physical/Sensory Demands: Fast-paced working environment, requiring quick decisions within areas of responsibility. Extensive computer usage and telephone communication. Must be able to work independently. Must be able to communicate and collaborate effectively with senior leaders within NeighborWorks America, the NeighborWorks Network and the nonprofit sector.

Special Provisions:
Occasional work outside of normal business hours, such as weekends and evenings required.

 
Duration Term Limited  
Salary Range  
Division Training  
Department Training  
Travel up to 20% when COVD travel restrictions are lifted  
Working Conditions Fast-paced working environment, requiring quick decisions within areas of responsibility.  
Close Date 4/7/2022  
Location CORPORATE HEADQUARTERS: District of Columbia Office  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://NeighborWorksAmerica.appone.com



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