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Title

Assistant Store Manager 

Description

Job Title: Assistant Store Manager

Department: Retail

Reports To: Dispensary Manager

FLSA Status: Regular Exempt

Salary: TBD

 

Role Summary

This position is designed to focus on delivering the ultimate patient experience through elevated patient service standards. The Assistant Store Manager will oversee the entire store showroom and reception team. The position responsibilities include support of company goals and objectives, as well as general oversight of daily store operation needs.

 

Key Duties and Responsibilities

  • Assist the Dispensary Manager in planning and implementing strategies to drive service standards and positive sales results.
  • Responsible for department scheduling based on business needs.
  • Maintain an ultimate patient experience environment by leading and coaching teams to company service standards
  • Oversee the daily operations of the store to ensure compliance of DOH regulations and Trulieve’s policies and procedures.
  • Partner with the Dispensary Manager to provide coaching, training, and development to the showroom team that is focused on company/service standards and accountability to meeting team-specific objectives
  • Monitor Patient Consultant interactions with patients, and ensuring proper verbiage is being used.
  • Responsible for handling and resolving patient issues and escalations.
  • Monitor queues in Waitly to ensure timely processing and identify opportunities by communicating with the team on issues, concerns and updates
  • Maintain knowledge of loss prevention policies and procedures
  • Maintain the strictest confidentiality in compliance with DOH and HIPAA guidelines
  • Maintain good working relationships with other store operating areas as needed.
  • Perform any other tasks that have been assigned by management.
 
Position Requirements

ADDITIONAL MINIMUM QUALIFICATIONS

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

 

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance

 

WORK SCHEDULE:

40+ hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends and holidays.

 

Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Level 2 Background check required Yes  
Position Assistant Store Manager  
Division Trulieve, INC  
Close Date  
Post Internal Days 0  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Exempt  
Req Number RET-21-01433  
Open Date 9/6/2021  
Location Bartow  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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