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Title

Customer Systems Application Engineer (ACCC) 

About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics.



We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.


 
Astronics Subsidiary  
Location  
Description

Astronics Custom Control Concepts (Astronics CCC) designs, engineers, manufactures and certifies reliable digital in-flight entertainment and cabin management systems (IFE/CMS) for the corporate, private and VIP aircraft industry. Our custom digital applications have been installed and commissioned on a wide range of VIP/VVIP narrowbody and widebody platforms in addition to numerous private and utility jet, turboprop, and helicopter models.

Astronics CCC is a world leader in designing and integrating custom digital IFE/CMS systems. Our product line covers every facet of in-flight entertainment and cabin management control including: entertainment, lighting, call, temperature, audio/video on demand, tablet integration, real-time 3-D moving map, and much more. We also offer customized graphical user interfaces accessible on our touchscreens, allowing seamless and intuitive control of the IFE/CMS system.

Summary:

The Customer Systems Applications Engineer will be the primary technical interface with the customer and will translate customer requirements to the cross-functional engineering teams, and perform system integration testing.

 

 
Position Requirements

Key Responsibilites:

  • Be the main technical point of contact on a customer program
  • Translate customer requirements for internal use through development of Control Block Diagrams (CBDs), Switch Block Diagrams (SBDs), System Acceptance Test Procedures (ATPs) and compile a requirements document needed to implement the system
  • Primary owner of System Integration Lab (SIL) for customer programs
  • Work with all cross-functional engineering teams to ensure customer system requirements are understood and implementable
  • Provide engineering bid package including technical assumptions and risk assessments for in work, new system proposals and sustaining project modification activities
  • Act as ACCC system subject matter expert for supporting Cabin Commissioning
  • Define and capture use cases for third party interfaces

 

Eduction/Experience:

  • BS degree in Electrical Engineering, Computer Science or related engineering degree required
  • Must have 3 - 5 years’ experience with aircraft complex system integration, preferably with Cabin CMS/IFE Systems
  • Strong knowledge of the following is a desired:

    • Aircraft Cabin CMS/IFE Systems, VVIP or Business Jet systems preferred
    • Aircraft system installation and wiring design interpretation
    • System Integration Testing
    • System Requirements Definition Methodology

 

Competencies:

  • Communication Proficient
  • Collaboration Skills
  • Customer/Client Focus
  • Organizational Skills
  • Ethical Conduct Personal
  • Effectiveness/Credibility
  • Time Management

 

Physical:

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

 

Work Environment:

The employee occasionally works near moving mechanical parts or is exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

*The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.

 

ACCOMMODATION REQUEST

Astronics CCC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail ccc-hr@astronics.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

 

COVID-19 CONSIDERATIONS

The safety, health and well-being of our employees remains our top priority. Astronics is practicing employee safety precautions while onsite.

 
Full-Time/Part-Time Full-Time  
Travel Requirements  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.  

This position is currently accepting applications.

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