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Business Office Manager  

Category Administration  
Position Requirements

Essential Functions of the Job:

  • Management of accounts receivable to include monthly billing of all payor types, collection of monies billed, bank reconciliation and third-party reimbursement.
  • Verifies insurance information and ensures proper payor information is gathered prior to new admissions. Collects prior authorizations for insurance purposes.
  • Oversees the accuracy and recording of patient daily census information.
  • Ensures efficient and effective billing for all services rendered on time and accurately (billing private pay residents, billing and submission of claims to appropriate insurance companies or hospices).
  • Follow up on uncollected bills and denied or unpaid claims
  • Knowledge of and application of Federal and State regulations that affect financial issues including Medicare, Medicaid, private pay and insurance claims.
  • Researches account discrepancies and performs month-end reconciliation of accounts receivable balances to general ledger account according to corporate standards.
  • Meets with residents/responsible parties to discuss resident accounts and/or obtain necessary billing information.
  • Assists clients with Medicaid application process
  • Reconcile month-end financial statements according to corporate standards timely and accurately.
  • Deposits and posts all collectables.
  • Provides supervision, leadership, education and support to Business Office Staff.
  • Assists with answering and distributing incoming phone calls as needed.
  • Participates in the weekend management coverage rotation.
  • Promotes a safe environment and enforces the elimination of fire and safety hazards.
  • Puts Patient Service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.


  • Qualification and Experience Requirements:
  • Associate Degree in Accounting or High School Diploma and Comparable Experience in Healthcare Billing and Accounts Receivable
  • Minimum 1-year experience in long-term care billing and accounts receivable
  • Experience in Medicare, Medicaid, Managed Care, and private insurance reimbursement
  • Minimum one-year experience reconciling accounts to the General Ledger
  • Excellent Customer Service and Communication Skills
  • Strong Computer / Technical Skills
  • Strong Organizational Skills
  • Detail Oriented
  • Must be able to Maintain Confidentiality
  • Desire to work with the elderly
  • Must be English literate in speaking and writing


Exempt/Non-Exempt Non-Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
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