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Title

Team Coach – AR and Orders fulfilment  

About the Organization
eMDs offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, eMDs offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

Our History

eMDs was founded in 1996 by David Winn, MD, a board-certified family practice physician with a very strong business background who understood the value of having an integrated practice management system which helped physicians focus on patients while optimizing practice financials. Dr. Winn was dissatisfied with offerings on the market, and set out to create his own. The eMDs clinic was first implemented in 1998. Using our own practice management system meant we fully understood what it takes to create the perfect EHR system and why the company built our reputation upon being a highly usable system.

Many years later, we've retained the same values from our early days. We are dedicated to building the best integrated EHR and RCM systems and services. We focus on listening to our customers. And most importantly, we focus on making the practice of medicine enjoyable and fulfilling.

Our Leadership

Since our founding, we have been privileged to have been led by certified healthcare professionals and proven IT leaders.
 
Category Accounting/Finance  
Close Date  
Description

Team Coach - AR and Orders fulfilment

In this role, you will be responsible for handling AR end to end, Order fulfilment and Cash Application process, and manage these two teams an also to support in managing overall volume in these teams.
You will be required to connect with team on daily basis, providing floor support, assigning work to the team members, and monitoring through dashboard. Should ensure that work is completed timey and must meet all the SLAs. Should understand reporting and work force management.

Key Responsibilities

• Managing a team of 4 FTEs and ensuring smooth delivery
• Should understand AR, Orders and cash applications process.
• Should be well versed with Salesforce and NetSuite.
• Be the primary point of escalation for all kind of queries.
• Work with customers to drive the activities smoothly and accurately.
• Preparing for Monthly, Weekly and Daily Dashboards.
• Ensure all the tickets are resolved with in TAT without any escalation and follow up.
• Should be able to guide and train team on the areas of development.
• Should be able to update, maintain the process documents, like SOP's, Process Maps etc.
• Should connect with other teams to resolve queries timely and effectively.
• Able to handle escalations and drive closure.
• Should be able to prioritize the task
• Ready for stretched assignment
• Team handling

 
Position Requirements

1. Must be commerce graduate to apply.
2. Must know NetSuite very well.
3. Must have worked on Salesforce ordering process.
4. Should have knowledge about the invoicing and any other billings.
5. Customer service experience.

 
Full-Time/Part-Time Full-Time  
Shift Nights  
CGM corporate job profile  
Statement if backfill, budgeted or non budgeted  
SAP position number (by corporate SAP OrgMgt)  
Position Team Coach - AR and Orders fulfilment  
Division IND - India  
Post Internal Days 0  
Created By Nishant Issar  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Bilal Ahmad Mir  
Req Number ACC-21-00025  
Open Date 10/6/2021  
Location Noida - Sector 58  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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