Design Assistant - Kitchen & Bath
At Mans, we believe that a great employee experience is a prerequisite to a great customer experience! That being said, come see why our employees love coming to work and supporting the needs of our customers for an impressive four (4) generations.
Are you detail oriented with great time management skills? Are you energetic, personable, and organized? If so, please keep reading!
Essential Duties and Responsibilities:
These include the following and others may be assigned.
- Always maintain a professional, considerate attitude toward both internal and external customers.
- Assist every customer to the best of your ability or put them in contact with someone who can better assist them.
- Provide excellent customer service answering telephones and greet clients to the design center.
- Qualify client by asking good questions and assessing client needs.
- Educate the client on options and assist the customer with product selection using selection worksheet. Speak to features and benefits of product.
- Learn and know the Mans sales process.
- Produce modifications to designs using 20/20 at the direction of designers.
- Refer clients to designers when necessary.
- Answer phones and schedule appointments.
- Correctly order repair or new parts to be delivered if needed.
- Document quotes, orders, changes, contacts, etc. In Bistrack.
- Clean displays / clean and organize sample room.
- Keep literature labeled and organized, put away.
- Complete product, sales, customer service training as assigned.
- Special projects.
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