Incrediblebank is looking for a Senior Financial Specialist to join the team in Houghton, MI.
Who? You love working with customers and providing an exceptional experience from start to finish, you thrive in a fast-paced team environment, you seek out learning opportunities, and like to help your team. You have a niche for relationship building, offer solutions and problem solve, and can adapt to change. You are accurate, have attention to detail, and can easily navigate multiple pieces of technology. You don't like to be bored and you like to have fun!
Customer Service: Engages customers and focuses on the Incredible Customer Experience (ICE) with every interaction.
Consumer Lending: Works with applicants on entire consumer lending process.
Customer Accounts: Open and maintains consumer and business accounts.
Customer Relationships/Referrals: Matches customer needs to bank's products/services.
Customer Transactions: Processes customer's banking transactions.
Other: Helps with projects and community events. May oversee vault and/or coin machine. May help other departments as needed.
Associate degree required and two to five years related experience and/or training.
Prior previous customer service, sales, and banking experience a plus.
Bank is open Monday through Friday 8:00AM-5:30PM and Saturday 9:00AM-Noon. Position is full-time, 40 hours per week and schedule varies.
Position is full-time and eligible for our amazing benefit package. Details at incrediblebank.mybenefitsapp.com