Share Email Opening Title Product Management Trainee  Description TicketNetwork is looking to build our Product Management team and are seeking smart, agile thinkers who are looking to get into Product Management. This role will be exposed to, and trained in, the process of enhancing our seller applications, including our flagship seller software product the TicketNetwork Point of Sale and web based POSNext. This includes the underlying APIs, web applications, and desktop client and web applications of our Point of Sale systems. The position will assist in driving key company initiatives from ideation through public adoption and will require technical understanding deep enough to define product requirements for the APIs and other back-end systems that support our seller community. If you don’t have experience in Product Management that’s okay! Ideal candidates will have and understanding of programming and the SDLC and an interest in working with cutting edge technology to translate business requirements into actionable software solutions. Primary Responsibilities: Learn to define and document product roadmaps including major feature sets to be delivered, and timing of minor and major version upgrades Assist the team in defining and documenting detailed requirements (product requirements documents, user stories, PBIs or similar) in support of development efforts Work to develop and sustain deep understanding of how our applications are used and consumed by customers (mostly sellers), including future enhancement requests and strategic differentiators of our services vs competitors Assist with the approval and oversight of product releases, create release notes, user/developer documentation, and notify and train support teams Communicate regularly with product stakeholders to ensure their needs are met and requirements/goals are achieved Evaluate the expected ROI of specific feature sets or new products and compare to actual results if implemented As subject matter expert (SME), manage day-to-day operations of product(s), coordinate product maintenance/support efforts, and evaluate reported bugs for escalation and triage Assist key customers with onboarding/integration as necessary The position will also be responsible for: Customer and market research Data analytics, financial analysis, and business modeling Business case development and justification to organizational leadership Management of market strategy and the execution of promotion plans Collaboration with team members such as user experience designers, engineering, content curators, quality assurance, and project management Coordination of user and A/B testing, and the analysis of the results Ownership of the quality and user adoption of product releases Monitoring of product usage and needed enhancements/fixes   Position Requirements Required Skills: Solid grasp of developing applications including some combination of web applications, mobile applications, desktop applications and services or APIs The ability to manage the trade-offs between delivering products on time and on budget, while balancing the demands of user needs and project constraints Strong communication skills (verbal & written) Excellent organization, planning, and prioritization skills Excellent collaboration skills Aptitude for analytical reasoning Excellent cross-functional project management skills Knowledge of Agile/Scrum Methodologies Preferred Skills: User-Centered Design concepts User testing and A/B testing result analysis Required Experience: 3+ years of experience in delivering software products Experience working in a product management environment Experience with Scrum or other agile development methodology, including prior experience as a Product Owner Preferred Experience: Working in a fast-paced, market-driven organization Working within an entrepreneurial environment Developing brands and marketing strategies and managing their execution Leading and mentoring team members Reviewing and contributing to patents Managing vendors and/or negotiating contracts Prior experience as a developer, tester or equivalent experience on a software engineering team Education: Bachelor's degree in Computer Engineering, Computer Science, Management Information Sciences, Engineering, Business/Economics required Schedule: Full time Monday-Friday, 9:00AM to 6:00PM Must be available during evenings or weekends for code pushes and post production support as needed   Full-Time/Part-Time Full-Time   Shift Days   Division TicketNetwork, Inc.   Exempt/Non-Exempt Exempt   Req Number PRO-21-00003   Location Hartford County - TN   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://prolific1.appone.com

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