Summary of Job:
The Senior HR Business Partner is tasked with ensuring alignment between the various CGM business operations and our HR practices and objectives. He/she has a keen understanding of the business’s strategy, providing dynamic solutions using experience, data analyses, and organizational agility to guide their decision making.
The Senior HR Business Partner provides consulting and coaching to departmental Leaders and People Managers in order to support the business’s vision, mission, and overall objectives. They are also responsible for delivering a comprehensive and consumer-driven people service, aligning both people management and business strategies.
Essential Duties and Responsibilities:
Consults with the business’s leadership and management in order to foster and promote the engagement of the business’s core values and mission at all levels.
Assists management and leadership in resolving employee relation issues, conducting effective investigations, and recommending action for sensitive and complex situations.
Coaches the business’s departmental heads and management in performance management processes, compensation and remuneration programs, recruitment practices, learning & development opportunities, and management decision making.
Assists leadership and management on progressive discipline of employees as well as employment decisions.
Plays a major role in the management of varied projects throughout the business, actively participating or leading project teams (EX: Culture Champions or Wellness Committee), and implementing initiatives while simultaneously ensuring proper communication and collaboration within business departments and with business partners.
Facilitates effective implementation of new people management initiatives in different departments and levels of the business as appropriate.
Ensures that there is alignment between people management strategies and the existing business’s policies and procedures, updating each as required. In this capacity, the Senior HR Business Partner works closely with HR Business Partner management in continually develop and applying progressive changes to our people management strategies, our people cycle, our engagement strategies and our recruitment and training programs.
Collaborates with the business’s departmental heads and management in developing recruitment plans, identifying training needs, and advocating for continuous learning for employees where necessary, providing coaching and mentoring support where required. Partners with stakeholders and business partners in ensuring that the best practices are being adopted, ensuring the delivery of projects as required as well as ensuring that key deliverables are met within the specified timelines.
Works with HR management in developing the people management plans and strategies. Takes initiative and builds relationships with our Team Members in order to facilitate a collaborative working practice and to keep in touch with state employment laws and practices.
Has an analytical role, where he/she conducts research, and consistently develops and enforces HR procedures and policies. Analyzes and reports on KPIs and trends related to human capital in the business and uses these findings to develop strategies and solutions to issues that affect the business’s employee relations.
Reports on all people metrics as necessary, for example, turnover. Ensures compliance in standard reporting on the metrics and recommending necessary adjustments to senior management with a view of enhancing departmental performance.
Reviews gaps in leadership capability across departments within the business and develops action plans accordingly. In this capacity, the Senior HR Business Partner will analyze human resources program activity, conduct performance analyses of the programs, prepare reports and proposals from findings, and present them to senior management for consideration.
Maintains a clear and detailed knowledge of the industry trends, best practices, and labor legislation. This guarantees attraction and retention of valuable Team Members by guaranteeing efficient people management practices within the business leading to a positive Employee Experience through engagement and satisfaction.
Very active in internal social, cultural, and educational projects that reflect the values and beliefs of the business. Strives to monitor and challenge existing labor policies and procedures in the business, constantly ensuring alignment with the business’s values/mission as well as external legislations.
Conducts similar duties as deems fit for the proper execution of duties, and duties as assigned by the Chief Human Resources Officer, or Leadership.
Other duties as assigned.