Share Email Opening Title IT- Technical Process Writing Intern   Reports to: IT Director   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Part-Time   Location Capital Area Food Bank - DC   About the Organization It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission of providing good, nutritious food today and food to enable brighter futures. On an annual basis CAFB distributes about 40 million meals worth of food through a network of hundreds of partners across the DMV. We know that creating long term solutions to food security requires more than meals. It requires education, training, and collaboration across the public, private and social service ecosystems. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life!   Description With guidance from the Director of Information Technology and the IT Operations team, the IT Tech Writer (Intern) – will help build and establish a baseline of the program to provide information and documentation about IT services and systems to users across the organization.  This is an ideal internship for someone that loves writing and content publishing and wants to learn more technical aspects of IT systems.   Due to Covid-19 Govenemnt Mandates the candiate must be fully vaccinated.      Position Requirements ESSENTIAL FUNCTIONS: Create, organize, and manage technical documentation  Define document templates  Define document organization and publishing structure  Use MS Word, SharePoint, Jira/Confluence, and other documentation platforms  Determine organizational needs on technical documentation  Setting priority, document ownership, reviews, and retention policies  Create training materials and presentations to educate staff members  Opportunities  Exposure to the use, function, and capabilities of all aspects of enterprise IT systems and services  Project leadership of the creation of IT’s documentation platform  Interactions with every corner of the organization  Present and deliver your ideas to IT leadership    POSITION COMPETENCIES:  Excellent verbal and written communication skills  Ability to take simple or complex instructions from others, and turn it into user friendly materials  Ability to meet deadlines  Track record for success working with diverse teams to reach a common goal  Technical and Analytical Skills  Ability to learn functions of new software and hardware, then turn that understanding into clear documentation and training for end users  Ability to use technical project management tools (i.e. Jira, MS Planner)  Customer service skills and the ability to communicate with technical and not technical staff  Ability to research technical issues to create documentation and instructions for end users    EOE Statement Capital Area Food Bank welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for all our employees. CAFB makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, reproductive health decision making or any other characteristic protected by law. Additionally, harassment or discrimination based on these characteristics will not be tolerated at CAFB. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.   This position is currently not accepting applications. To search for an open position, please go to http://CAPITALAREAFOODBANK.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Senior Staff Accountant in Washington, DC Posted on: 3/22/2024 [Apply Now] Truck Driver - CDL A in Lorton, VA Posted on: 2/7/2024 [Apply Now] Follow us See who works here:

 

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