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Night Auditor 

Location Pier B Resort Hotel  

Enjoy Lake Superior views every day!

Pier B Resort Hotel is an award-winning destination situated on 7.4 acres of land right at the edge of Lake Superior in Duluth, Minnesota. Our inclusive team is built on respect, hard work, and having fun.

Join our team and work in the heart of Duluth!

As a Night Auditor you will:

  • Enter work place at scheduled time in uniform and ready to begin work. Properly clock in.
  • Ensure prescribed amount of cash is on hand by counting and recording count.
  • Ensure that pool and other doors have been locked according to company policy, if they have not been, do so.
  • Ensure telephone service meets company standards. Telephone answered within three rings, using proper script. Transfer calls properly, perform wake up calls, take messages politely and never give out a room number.
  • Properly check in and out guest.
  • Properly handle reservations.
  • Ensure property management computer procedures are correctly implemented.
  • Properly answer guest questions for directions or other needs.
  • Assist with cleanliness of lobby.
  • Assist in guest satisfaction.
  • Run night audit daily entering data appropriately into Encompass.
  • Processing of credit cards nightly.
  • Ensure that all wake up calls are set in phone.
  • Check and approve all stay-online charges.
  • Ensure that doors are unlocked at appropriate time.
  • Perform any other duties as requested by supervisor(s)
Position Requirements

EDUCATION: Post high school studies preferred. Must speak, read, write and communicate the primary language (s) used in the workplace and by the guests who visit the property.

EXPERIENCE: Minimum of one year hotel related supervisory experience. Accounting procedure training, cash handling and other administrative experience.

PHYSICAL: Requires grasping, writing, counting, standing, sitting, walking, repetitive motions, verbal communications and visual acuity. On occasion may be required ability to lift up to 40 pounds.

Job Code 61010  
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Shift Nights  
About the Organization At Leisure Hotels & Resorts, we are more than hospitality, and this is more than a job. We are a fun, dynamic, and supportive team that prioritizes a thriving culture. Our people define our success, and we work to grow and foster our internal culture. This cultivation is what sets us apart and how we deliver results. Our fundamentals are honesty, transparency, fiscal responsibility, and talent management. The company has grown from a small hotel and renovation company to a multi-dimensional operation offering a full menu of hospitality services to well-respected franchise and independent owners/operators. We seek team members with the same values who genuinely enjoy working with people and are interested in growing with us. We encourage inspired ideas and work together towards a common goal. For more information about the company, please visit our website at  
EOE Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, pregnancy, military status, disability, or any other characteristic protected by applicable law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.  

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