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Title

Administrative Assistant (DH3482) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.
 
Description

POSITION SUMMARY

Responsible for performing front desk receptionist, administrative and clerical duties for the Health Promotion Diabetes Prevention (HPDP) Department. Duties include answering phones, taking messages, greeting patients, data entry, departmental file management, inventory/supply management, and department mail. Understands and follows the organization’s policies, procedures, and standards to include EMTALA, and Privacy Act. Incumbent will work with hospital Electronic Health Record (EHR) for scheduling, data entry, and patient registration for Taking CHARGE! pediatric obesity intervention program and Diabetes Prevention Program (DPP) Clinic. Incumbent needs to be an independent worker yet a team player, helping to meet the day-to-day needs of the HPDP Department and assist Program Assistant/HPDP Assistant Program Director as needed. This position is grant funded.

ESSENTIAL FUNCTIONS

  1. Greets and welcome patients upon entrance to the HPDP Fitness Center front desk and directs/assists them as necessary. Respond to public inquiries.
  2. Answers phones, takes messages, directs phone calls, and directs/assists callers. Provide word-processing and secretarial support. Excellent computer skills to perform administrative tasks.
  3. Assists Program Assistant with department requisitions, purchase orders, department travel, and training requests.
  4. Manages departmental office equipment and supplies. Maintains maintenance of all office equipment/program vehicles and repairs.
  5. Maintains an adequate inventory of office and program supplies.
  6. Collects and distributes department mail. Open and date stamp all general correspondence.
  7. Maintains the general filing system and file all correspondences.
  8. Assist in the planning and preparation of program and committee meetings and conferences.
  9. Works alongside Diabetes Prevention Coordinator, Health Coach(es), other PAS’s, and providers to manage and track referrals; work with PAS’s to schedule, reschedule, and/or cancel patient appointments.
  10. Reviews, updates and maintains all patient data in registration and scheduling systems.
  11. Works closely with Diabetes Prevention Coordinator to track referrals and update status to services by clinic, provider, and service requested.
  12. Assist program staff with data entry and information management for all electronic health records and data registries. (Allscripts, Fitnessgram, etc.)
  13. Comply with all provisions of HIPAA and Privacy Act.
  14. Comply with all Hospital wide and Department Policies and Procedures.
  15. Participates in mandatory Hospital and Department in-services to include OSHA, BLS, HIPAA, Safety, Cultural Sensitivity, etc.
  16. Responsible for electronic health records data entry pertinent to patient service role.
  17. Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives.
  18. Ensure proper PPE is always worn while on duty including but not limited to face mask, gloves, gown, NIOSH-approve N95 filtering respirator or higher (if available), and eye or face shield.
  19. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (See CDC website for most current updates).
  20. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction (follow infection prevention standards per hospital policy).
  21. Performs other related duties as assigned.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Must be able to continually sit, stand, walk, maintain balance and reach, frequently drive and bend as well as occasionally climb, kneel, crouch, and twist. Sensory requirements for position are: far vision, near vision, color vision, depth perception, seeing fine details, hearing normal speech, hearing overhead pages and be able to use the telephone and write legibly.. Must be able to continually lift 10 lbs. and occasionally up to 100 lbs. Must be able to push and pull continually up to 24lbs an occasionally over 100 lbs. Must be able to continuously perform simple grasping, firm grasping, firm manipulation and use keyboard with both hands.

Mental:

Must be able to prioritize and use good judgment. Must be able to coordinate a variety of issues with intermittent interruptions. Must be able to continually cope with high levels of stress, cope with anger, fear, hostility of others in a calm way, manage altercations, concentrate, handle high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience and work in areas that are close and crowded as well as the ability to frequently make decisions under high pressure and occasionally adapt to shift work.

Environmental:

While in the position you may continuously be exposed to chemical agents, dust, fumes, gases, hazardous or moving equipment and loud noises, frequent exposure to extremes in temperature or humidity and occasional exposure to infectious disease and unprotected heights.

 
Position Requirements

NECESSARY QUALIFICATIONS

Education:

  • Must have a high school diploma or GED

Experience:

  • At least two years of clerical experience, word processing, spreadsheet, and database management software skills (Microsoft Office, Outlook, Excel, Allscripts, etc.)

Licensure/Certifications:

  • Must have and maintain an unrestricted current valid state driver’s license
  • Must have and maintain a Basic Life Support certification from the American Heart Association

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

  • Exceptional customer service skills
  • Positive working relationships with others
  • Possession of high ethical standards and no history of complaints
  • Reliable and dependable; reports to work as scheduled without excessive absences or tardiness
  • Work effectively within a team
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations; continually requires demonstrated poise, tact, and diplomacy
  • Must be able to handle multiple tasks, and highly organized
 
Close Date 6/18/2022  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation/Hopi Tribe and San Juan Southern Paiute Tribes and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 11/26/2021  

This position is currently not accepting applications.

To search for an open position, please go to http://TubaCityRegionalHealth.appone.com



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