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Title

Field Service Engineer (Smart Lighting) 

Location Washington D.C.  
About the Organization
Hui Huliau is a nonprofit Native Hawaiian Organization (NHO) and community service organization whose business activities principally benefit Native Hawaiians. As an NHO we operate under U. S. Small Business Administration (SBA) regulations and own small businesses that participate in the SBA 8(a) Business Development Program for minority owned companies. Our small businesses provide a variety of contracted services to the U. S. Military, U. S. Civilian agencies, and commercial customers at locations worldwide.

Profits from Hui Huliau's for-profit subsidiaries help sustain important education, social, economic, and cultural preservation programs that serve Native Hawaiians in the Waianae community. The Waianae Coast on the western side of the island of Oahu has the highest per capita percentage of Native Hawaiians in the world and the highest poverty and unemployment rate in the State of Hawaii.

Our mission to strengthen our communities, make a positive impact on the lives we touch, and provide a brighter future for the Native Hawaiian people through education, economic opportunities, and the preservation of the Hawaiian language and culture. Hui Huliau employees help us achieve this mission by providing outstanding service to our customers.
 
Shift Days  
Description

Program, Commission, Troubleshoot, and Service the Most Advanced Smart Lighting Control Systems

Advanced C4 Solutions Inc. a subsidiary of Hui Huliau is looking for Field Service Engineers in Washington, DC. A successful Field Service Engineer / Smart Lightning Systems Programmer will drive for excellence in customer satisfaction, enjoy programming, troubleshooting, and setting up complex systems, as well as have a passion for learning new technology.

In this position, you would be a key part of our expanding Smart Lighting Systems Programming team. As the expert at customer sites, you will ensure that our advanced lighting systems are commissioned and serviced properly, post-installation. This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing an advanced knowledge of Lutron systems and supporting our customers.

Responsibilities

  • Deliver exemplary customer service in the field
  • Complete on-the-job training, classroom training, and web-based courses to become proficient in servicing all client systems.
  • Program, troubleshoot, and repair Lutron systems
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Serve as a technical expert for legacy systems and products
  • Stay aligned to Client's culture and values
    • Be passionate
    • Be flexible and adaptable to changing markets
    • Be an innovative thinker
    • Be customer focused
    • Be ethical
 
Full-Time/Part-Time Full-Time  
Position Field Service Engineer (Smart Lighting)  
Position Requirements

Qualifications

  • 2 or 4 year college degree in Electrical Engineering or related field. Equivalent experience can be substituted for degree.
  • Strong Customer Service Skills
  • 4 years’ work experience in electronics or electromechanics is a plus
  • Experience with troubleshooting electrical systems
  • Computer networking experience a plus
  • Willingness to travel 30% of the time once qualified (may travel more during initial training)
  • Highly organized and accustomed to a fast-paced work schedule
  • Must have a Valid driver’s license
  • Must be eligible to work in the United States without sponsorship
  • Must be able to pass background checks and drug screens, as required
  • Bi-lingual (English/Spanish) a plus
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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