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Front Desk/Customer Service 

About the Organization We are The Rose Bowl Aquatics Center located in Pasadena's beautiful Brookside Park, just south of the famous Rose Bowl Stadium. Our organization offers its employees a spirited company culture, the fulfillment of knowing that our center is giving back to the community, and free & discounted programs.

The Rose Bowl Aquatics Center is a 501(c)(3) non-profit and world-class aquatics facility that offers year round aquatic and fitness programming to children, youth, families and seniors, so that we can ensure that all generations can achieve the benefits of healthy living habits, regular exercise, and sports training.

OUR MISSION: To help everyone achieve their personal best by providing the finest aquatic educational, competitive, therapeutic and recreational programs.
 
Description

The Rose Bowl Aquatics Center is looking for positive, dedicated individuals to join our front desk customer service staff. Positions available are part-time weekday afternoons and evenings and weekend afternoons. This is an entry level position.

Front Desk Customer Service responsibilities include:

  • Assisting customers in person and over the phone with registration.
  • Assessing customer needs and providing accurate information accordingly.
  • Maintaining and balancing register drawer, including cash, check and credit card transactions.
  • Guest check in.
 
Position Requirements

Qualifications:

  • Must be familiar with basic computer skills (Internet, Email, Keyboard and Mouse).
  • Typing speed of more than 30 wpm.
  • Familiarity with Word, Excel, Google Docs and Google Sheets preferred
  • Experience in customer service preferred
  • Outstanding customer service skills
  • Strong organization skills
  • Competent computer skills
  • Ability to interact with diverse groups of people through a variety of situations
  • Positive attitude
  • Strong communication skills
  • Punctuality
  • Ability to use independent judgment when needed
  • Ability to calculate cash transactions
  • Strong problem solving skills

We are currently hiring for part-time positions: Weekday evenings and Weekend shifts available

Pay Range: $15.00 to $16.00 per hour

 
Full-Time/Part-Time Part-Time  
EOE Statement The Rose Bowl Aquatics Center does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.  

This position is currently not accepting applications.

To search for an open position, please go to http://RoseBowlAquaticsCenter.appone.com



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