Qualifications and Education Requirements
Bachelor’s degree in Computer Science or Computer Information Systems field of study from an accredited college or university or comparable on the job experience
3+ years of application support and reporting experience
Intermediate level knowledge of application development tools i.e. MS Visual Studio, MS SQL Server Management Studio, etc.
Intermediate level knowledge of various in-house developed and third party applications supported by USA Truck, Inc.
Knowledge of application support analysis, research techniques, methods, and procedures
Ability to conduct tests, analyze test results, detect programming and configuration errors, and take proper corrective actions
Ability to establish and maintain effective working relationships with end users, methods
Ability to deliver exceptional service through positive engagement and patience
Ability to work in a team environment to continuously improve results
This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:
Remain in a stationary position for extended periods of time
Frequently operate a computer for extended periods of time and regularly operate other office machines
Occasionally ascend/descend stairs and move up to 20 pounds of office objects
Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions
Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions
Domestic travel as necessary
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.
This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.