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Title

Customer Advocate 

Number of Openings 1  
Description

While there is no denying that the world has gone digital, you might be surprised to learn that print is not dead. In fact, it is alive and well and living in the digital world. PFL represents the current state of the digital-printing art right here in Livingston, Montana. Our dedicated in-house teams make it their mission to ensure that every print job we undertake is a success. We are dead serious about delivering the best print quality and customer experience in the industry. If you are interested in a position that could lead toward a management role down the line, think about becoming a PFL Customer Advocate.

So What Does a PFL Customer Advocate Do?

Customer Advocates
manage PFL's eCommerce customer base from idea conception through finished print product. They are responsible for customer success through inventive thinking, quick action, and flawless execution. We are looking for results-oriented individuals who enjoy competition, are driven by hard work, and are willing to rise to a challenge.

Attribute of a Successful Customer Advocate:

  • Radiate confidence
  • Embrace change
  • Hold themselves to a high standard
  • Are resourceful and inventive
  • Can successfully multitask

Customer Advocate Responsibilities:

  • Provide exceptional customer service through rapid responses, in-depth product knowledge, and complete understanding of our advanced printing technologies and services
  • Create revenue success by driving customers to the best print and marketing solutions for their goals
  • Resolve customer issues by putting their success first
  • Adhere to high expectations for individual and team performance

If you think working where the digital and print worlds meet, if you like working with people to provide a superlative customer experience, if you want a role that can put you on the management track, we want to hear from you.

The rest of the stuff: This is an hourly position with an annual compensation of approximately $42,000 - $45,000. Full-time position with complete benefit package including health, 401K, disability, vacation, etc.

Click Apply Now below.

PFL is committed to fostering a workplace that connects and honors people for the many aspects that make them unique.

Please note: PFL requires all applicants to be eligible to work within the US and generally will not sponsor visas unless otherwise noted on the position description.

 
Category Customer Service  
Full-Time/Part-Time Full-Time  
Department  
EOE Statement PFL is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ancestry, sex, pregnancy (including childbirth, lactation, and related medical conditions), gender identity, sexual orientation, age, religion, creed, physical or mental disability, marital status, military and veteran status, political affiliation, genetic information, or any other factor protected by law. PFL complies with the law regarding reasonable accommodation for handicapped and disabled employees. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discriminations.  

This position is currently accepting applications.

Apply Now



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