POSITION SUMMARY: BASIC FUNCTION
Provides a proficient level of data center knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. Regular, predictable attendance is essential for satisfactory performance.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for the processes that maximize customer uptime in the most cost-effective way. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. The L2 technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
EDUCATION & EXPERIENCE
Primarily walking, standing, and bending with some sitting.
Ability to communicate effectively with verbal, visual and listening skills
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to climb ladders and work on raised platform.
Typical data center work environment with varying temperatures and loud noises
Extensive daily usage of a computer or workstation.
Must work on-site; no telecommuting permitted.
Must be comfortable working in a high stress, fast paced environment with shifting priorities
Must be able to work on a shift which may require nights, holidays, and some weekends.
Must be willing to be part of the after-hours notification and escalation protocol.
CPR/First Aid and NFPA70E Certification during employment.
Must wear leather close-toed shoes with a solid rubber sole.
Must possess a current, valid state issued driver’s license
This position is currently not accepting applications.
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